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Hermenegildo Gil-Gomez

Datos Biográficos

ID7544770
NOMBREHermenegildo Gil-Gomez
NOMBRESHermenegildo
APELLIDOGil-Gomez
FIRMAGIL-GOMEZ H
AFILIACIONESUniversitat Politècnica de València
ORCID0000-0002-7985-2454
VERIFICADOSí
TOTAL DE OBRAS6
TOTAL DE CITAS0
TOTAL COMO AUTOR6
TOTAL COMO EDITOR0
PRIMER AÑO DE PUBLICACIÓN2020
AÑO MÁS RECIENTE DE PUBLICACIÓN2023
ÍNDICE H0
  • Exploring the links between democracy and digital transformation in developing Latin America countries

    Open Access•Doina Stratu-Strelet, Hermenegildo Gil-Gomez et al.•ARTICLE•Technological Forecasting and…•2023

  • Critical factors in the institutionalization of e-participation in e-government in Europe

    Open Access•Doina Stratu-Strelet, Hermenegildo Gil-Gomez et al.•ARTICLE•Technological Forecasting and…•2021

  • Customer relationship management (CRM) and Innovation

    Open Access•Vicente Guerola-Navarro, Raul Oltra-Badenes et al.•ARTICLE•Technological Forecasting and…•2021

    The main objective of modern Information Technology (IT) is to convert the transactional data derived from productive activity into business management information. It should, therefore, provide the Business Decision Makers (BDM) elaborate, meaningful and essential information for decision making. Customer Relationship Management (CRM) is one of the IT areas that has grown the most in interest and development during recent decades, due to the pot…

  • Research model for measuring the impact of customer relationship management (CRM) on performance indicators

    Open Access•Vicente Guerola-Navarro, Raul Oltra-Badenes et al.•ARTICLE•Economic Research-Ekonomska…•2021

    Customer Relationship Management (CRM) has established itself as one of the fastest growing business management technology solutions in recent years, which makes it a key tool for companies that seek sustainable commercial success over time. The three CRM modules (sales, marketing, and services) are a definitive tool to obtain better business results through the customer-centred approach of modern marketing theories

  • Employer branding factors as promoters of the dimensions of employee organizational commitment

    Open Access•Dolores Botella-Carrubi, Hermenegildo Gil-Gomez et al.•ARTICLE•Economic Research-Ekonomska…•2021

    Due to the current battle to attract and engage the best professionals, companies must design strategies and implement actions that help them to position themselves in the labour market as the best option for the most valuable employees. This work proposes the creation of the employer brand as a strategy to promote the dimensions of organizational commitment. In addition, a measurement tool is proposed to facilitate the understanding of the imple…

  • Customer relationship management

    Open Access•Hermenegildo Gil-Gomez, Vicente Guerola-Navarro et al.•ARTICLE•Economic Research-Ekonomska…•2020

    The point of departure for this study is the understanding of customer relationship management (CRM) as a set of technological solutions key for efficient business management, the benefits of which, highlighted by previous works, are presented and defined here as crucial for entrepreneurial success. Of particular interest for this purpose are the existing studies on sustainability, which provide a viable research model to assess and validate the …

Sin obras prominentes en esta página.

  • Customer relationship management

    Open Access•Hermenegildo Gil-Gomez, Vicente Guerola-Navarro et al.•ARTICLE•Economic Research-Ekonomska…•2020

    The point of departure for this study is the understanding of customer relationship management (CRM) as a set of technological solutions key for efficient business management, the benefits of which, highlighted by previous works, are presented and defined here as crucial for entrepreneurial success. Of particular interest for this purpose are the existing studies on sustainability, which provide a viable research model to assess and validate the …

  • Critical factors in the institutionalization of e-participation in e-government in Europe

    Open Access•Doina Stratu-Strelet, Hermenegildo Gil-Gomez et al.•ARTICLE•Technological Forecasting and…•2021

  • Customer relationship management (CRM) and Innovation

    Open Access•Vicente Guerola-Navarro, Raul Oltra-Badenes et al.•ARTICLE•Technological Forecasting and…•2021

    The main objective of modern Information Technology (IT) is to convert the transactional data derived from productive activity into business management information. It should, therefore, provide the Business Decision Makers (BDM) elaborate, meaningful and essential information for decision making. Customer Relationship Management (CRM) is one of the IT areas that has grown the most in interest and development during recent decades, due to the pot…

  • Research model for measuring the impact of customer relationship management (CRM) on performance indicators

    Open Access•Vicente Guerola-Navarro, Raul Oltra-Badenes et al.•ARTICLE•Economic Research-Ekonomska…•2021

    Customer Relationship Management (CRM) has established itself as one of the fastest growing business management technology solutions in recent years, which makes it a key tool for companies that seek sustainable commercial success over time. The three CRM modules (sales, marketing, and services) are a definitive tool to obtain better business results through the customer-centred approach of modern marketing theories

  • Employer branding factors as promoters of the dimensions of employee organizational commitment

    Open Access•Dolores Botella-Carrubi, Hermenegildo Gil-Gomez et al.•ARTICLE•Economic Research-Ekonomska…•2021

    Due to the current battle to attract and engage the best professionals, companies must design strategies and implement actions that help them to position themselves in the labour market as the best option for the most valuable employees. This work proposes the creation of the employer brand as a strategy to promote the dimensions of organizational commitment. In addition, a measurement tool is proposed to facilitate the understanding of the imple…

  • Exploring the links between democracy and digital transformation in developing Latin America countries

    Open Access•Doina Stratu-Strelet, Hermenegildo Gil-Gomez et al.•ARTICLE•Technological Forecasting and…•2023

Business (4 obras) · Computer Science (4 obras) · Marketing (4 obras) · Customer Relationship Management (3 obras) · Knowledge management (3 obras) · Political science (3 obras) · Process management (3 obras) · Public relations (3 obras) · Customer Service Quality and Loyalty (2 obras) · Democracy (2 obras)

Ethnos_APP • Proyecto Open Source • Licencia MIT • Frontend v2.0.0 • Privacidad y Cookies • Documentación de la API: api.ethnos.app/docs • Código de la API: GitHub • DOI: 10.5281/zenodo.17049435 • Código del Frontend: GitHub • DOI: 10.5281/zenodo.17050053 • cruz.rio.br • Expectantes Misericordiae