Raphaël Zumofen
Datos Biográficos
| ID | 798043 |
|---|---|
| NOMBRE | Raphaël Zumofen |
| NOMBRES | Raphaël |
| APELLIDO | Zumofen |
| FIRMA | ZUMOFEN R |
| AFILIACIONES | University of Lausanne |
| ORCID | 0000-0003-2349-4085 |
| VERIFICADO | Sí |
| TOTAL DE OBRAS | 8 |
| TOTAL DE CITAS | 15 |
| OBRAS COMO AUTOR | 8 |
| OBRAS COMO EDITOR | 0 |
| PRIMER AÑO DE PUBLICACIÓN | 2017 |
| AÑO MÁS RECIENTE DE PUBLICACIÓN | 2025 |
| ÍNDICE H | 2 |
Managing the use of social-media influencers in public-sector communication
Research has paid limited attention to social-media influencers (SMIs) in the public sector. Against this background, this article lays the foundations for a better understanding of social-media influencing in public-sector communication. Through 19 semi-structured interviews conducted in five countries, it details the main trends and management implications of this new communication mode for public administrations. The findings show the importan…
A Mixed-Method Approach to Evaluating Citizen Engagement on Government Social-Media Pages
In their communication on social media, most organizations consider engagement as a core objective. In the public sector, a vast majority of contributions have studied citizen engagement through metrics such as post reactions, comments, and shares. In this article, we prefer another approach in seeking to understand both the perceptions and practices of engagement management and evaluation from the municipalities’ point of view. We combine qualit…
Citizen Engagement on Social Media Government Pages
This article explores the adoption and use of social media at the local level, focusing on how communication managers (or administrators) in Nordic municipalities leverage platforms such as Facebook, X (ex‐Twitter), and Instagram. The study uses data from all municipalities of over 10,000 inhabitants across Denmark, Finland, Iceland, Norway, and Sweden. Alongside quantitative analysis, 19 semi‐structured interviews provide qualitative insights in…
Trust in Government and Media Consumption During an Armed Conflict
This study examines the relationship between media consumption, anxiety levels and trust in government, during a national security crisis. It examines the perspective of Israeli citizens during the "Swords of Iron" war initiated in response to Hamas terrorist actions on October 7, 2023. Utilizing a comprehensive survey ( N = 501) in Israel conducted at the height of the war, this article highlights the significant impact of media on information c…
Local governments’ communication on social media platforms
This article relies on the literature on technology adoption and empirical studies on social media adoption in the public sector to analyze the case of Belgian municipalities. Our objective is threefold as we aim to: (a) provide a new approach to assess the adoption of social media platforms by governments, (b) describe the current situation in Belgium through the concept of “active adoption” and (c) determine the main factors that relate to the …
Digital communication in Swiss cities
While a vast majority of local governments in Europe are communicating on social media, the situation differs in few states. Although Switzerland is often depicted as a technological advanced and innovative country, cities are still largely resisting the temptation to share information on social media platforms. In this study, we rely on a survey distributed to the communication managers of all cities over 10,000 inhabitants in Switzerland to unc…
Transparency and Accountability—The Case of Public Procurement Practices in Switzerland
This article assesses the links between accountability and transparency in the case of the public procurement system in Switzerland. It focuses on the relationship between the two concepts through the prism of the theoretical frameworks developed by previous authors, using data gathered through experts’ interviews. Findings demonstrate that the relationship can be bidirectional and highlight the importance of both the nature and the quality of in…
The complex relationship between transparency and accountability
Accountability and transparency are of growing importance in contemporary governance. The academic literature has broadly studied the two concepts separately, defining and redefining them, putting them into various frameworks, and sometimes mistakenly using them as synonyms. Curiously, the relationship between the two concepts has been studied only by a few scholars with preliminary approaches. This theoretical article focuses on both concepts, a…
The complex relationship between transparency and accountability
Accountability and transparency are of growing importance in contemporary governance. The academic literature has broadly studied the two concepts separately, defining and redefining them, putting them into various frameworks, and sometimes mistakenly using them as synonyms. Curiously, the relationship between the two concepts has been studied only by a few scholars with preliminary approaches. This theoretical article focuses on both concepts, a…
Trust in Government and Media Consumption During an Armed Conflict
This study examines the relationship between media consumption, anxiety levels and trust in government, during a national security crisis. It examines the perspective of Israeli citizens during the "Swords of Iron" war initiated in response to Hamas terrorist actions on October 7, 2023. Utilizing a comprehensive survey ( N = 501) in Israel conducted at the height of the war, this article highlights the significant impact of media on information c…
Local governments’ communication on social media platforms
This article relies on the literature on technology adoption and empirical studies on social media adoption in the public sector to analyze the case of Belgian municipalities. Our objective is threefold as we aim to: (a) provide a new approach to assess the adoption of social media platforms by governments, (b) describe the current situation in Belgium through the concept of “active adoption” and (c) determine the main factors that relate to the …
Digital communication in Swiss cities
While a vast majority of local governments in Europe are communicating on social media, the situation differs in few states. Although Switzerland is often depicted as a technological advanced and innovative country, cities are still largely resisting the temptation to share information on social media platforms. In this study, we rely on a survey distributed to the communication managers of all cities over 10,000 inhabitants in Switzerland to unc…
Transparency and Accountability—The Case of Public Procurement Practices in Switzerland
This article assesses the links between accountability and transparency in the case of the public procurement system in Switzerland. It focuses on the relationship between the two concepts through the prism of the theoretical frameworks developed by previous authors, using data gathered through experts’ interviews. Findings demonstrate that the relationship can be bidirectional and highlight the importance of both the nature and the quality of in…
The complex relationship between transparency and accountability
Accountability and transparency are of growing importance in contemporary governance. The academic literature has broadly studied the two concepts separately, defining and redefining them, putting them into various frameworks, and sometimes mistakenly using them as synonyms. Curiously, the relationship between the two concepts has been studied only by a few scholars with preliminary approaches. This theoretical article focuses on both concepts, a…
Transparency and Accountability—The Case of Public Procurement Practices in Switzerland
This article assesses the links between accountability and transparency in the case of the public procurement system in Switzerland. It focuses on the relationship between the two concepts through the prism of the theoretical frameworks developed by previous authors, using data gathered through experts’ interviews. Findings demonstrate that the relationship can be bidirectional and highlight the importance of both the nature and the quality of in…
Digital communication in Swiss cities
While a vast majority of local governments in Europe are communicating on social media, the situation differs in few states. Although Switzerland is often depicted as a technological advanced and innovative country, cities are still largely resisting the temptation to share information on social media platforms. In this study, we rely on a survey distributed to the communication managers of all cities over 10,000 inhabitants in Switzerland to unc…
Local governments’ communication on social media platforms
This article relies on the literature on technology adoption and empirical studies on social media adoption in the public sector to analyze the case of Belgian municipalities. Our objective is threefold as we aim to: (a) provide a new approach to assess the adoption of social media platforms by governments, (b) describe the current situation in Belgium through the concept of “active adoption” and (c) determine the main factors that relate to the …
Managing the use of social-media influencers in public-sector communication
Research has paid limited attention to social-media influencers (SMIs) in the public sector. Against this background, this article lays the foundations for a better understanding of social-media influencing in public-sector communication. Through 19 semi-structured interviews conducted in five countries, it details the main trends and management implications of this new communication mode for public administrations. The findings show the importan…
A Mixed-Method Approach to Evaluating Citizen Engagement on Government Social-Media Pages
In their communication on social media, most organizations consider engagement as a core objective. In the public sector, a vast majority of contributions have studied citizen engagement through metrics such as post reactions, comments, and shares. In this article, we prefer another approach in seeking to understand both the perceptions and practices of engagement management and evaluation from the municipalities’ point of view. We combine qualit…
Citizen Engagement on Social Media Government Pages
This article explores the adoption and use of social media at the local level, focusing on how communication managers (or administrators) in Nordic municipalities leverage platforms such as Facebook, X (ex‐Twitter), and Instagram. The study uses data from all municipalities of over 10,000 inhabitants across Denmark, Finland, Iceland, Norway, and Sweden. Alongside quantitative analysis, 19 semi‐structured interviews provide qualitative insights in…
Trust in Government and Media Consumption During an Armed Conflict
This study examines the relationship between media consumption, anxiety levels and trust in government, during a national security crisis. It examines the perspective of Israeli citizens during the "Swords of Iron" war initiated in response to Hamas terrorist actions on October 7, 2023. Utilizing a comprehensive survey ( N = 501) in Israel conducted at the height of the war, this article highlights the significant impact of media on information c…
E-Government and Public Services (7 obras) · Political science (7 obras) · Business (5 obras) · Social media (5 obras) · Social Media and Politics (5 obras) · Sociology (5 obras) · Law (4 obras) · Public relations (4 obras) · Law (3 obras) · Marketing (3 obras)