Anser Fiaz
Datos Biográficos
| ID | 8960602 |
|---|---|
| NOMBRE | Anser Fiaz |
| NOMBRES | Anser |
| APELLIDO | Fiaz |
| FIRMA | FIAZ A |
| AFILIACIONES | Islamia University of Bahawalpur |
| VERIFICADO | No |
| TOTAL DE OBRAS | 1 |
| TOTAL DE CITAS | 0 |
| TOTAL COMO AUTOR | 1 |
| TOTAL COMO EDITOR | 0 |
| PRIMER AÑO DE PUBLICACIÓN | 2014 |
| AÑO MÁS RECIENTE DE PUBLICACIÓN | 2014 |
| ÍNDICE H | 0 |
Determinants of Customer Satisfaction and its impact on Customer loyalty in Nokia brand
This study examines major influences on customer loyalty in a research framework where customer loyalty is the dependent variable and customer satisfaction, perceived price, service quality and trust are all independent variables. The research also tests the hypothesis that there exists a moderating relationship between service quality and customer satisfaction. The study employs various statistical techniques, including reliability, factor and r…
Sin obras prominentes en esta página.
Determinants of Customer Satisfaction and its impact on Customer loyalty in Nokia brand
This study examines major influences on customer loyalty in a research framework where customer loyalty is the dependent variable and customer satisfaction, perceived price, service quality and trust are all independent variables. The research also tests the hypothesis that there exists a moderating relationship between service quality and customer satisfaction. The study employs various statistical techniques, including reliability, factor and r…
Advertising (1 obras) · Business (1 obras) · Consumer Retail Behavior Studies (1 obras) · Customer delight (1 obras) · Customer retention (1 obras) · Customer satisfaction (1 obras) · Customer Service Quality and Loyalty (1 obras) · Loyalty (1 obras) · Loyalty business model (1 obras) · Marketing (1 obras)