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Contextual Challenges for Crisis Support in the Immediate Aftermath of Major Incidents in the UK

Datos Bibliográficos

ID10896226
AutoresHoward Davis (0000-0002-9794-3325, Edge Hill University, autor de correspondencia)
Año2013
Volumen43
Número3
Páginas504-521
Fecha de publicación2013-04-01
Peer ReviewedSí
Open AccessNo
TipoARTICLE
RevistaThe British Journal of Social Work (JOURNAL)
Identificadores de la revistaISSN: 0045-3102 • E-ISSN: 1468-263X
EditorialOxford University Press (PUBLISHER • GB)
DOI10.1093/bjsw/bcr197
OpenAlexW2109309123
IdiomaEN
Citas recibidas7
Referencias citadas47

Crisis support teams guide survivors and bereaved through the traumatic first hours and days after disaster. Comprised largely of volunteer social workers, they focus on providing practical, pragmatic support: ‘orienting’, rather than ‘counselling’ service users. This article examines the generally unacknowledged contextual challenges of crisis support work in the UK. In time-compressed circumstances, making sense of ‘major incidents’ requires imaginative and reflexive assessment. First, incidents sit within a potentially wide variety of interrelated dimensions, generating demands across geographical, jurisdictional and organisational boundaries. Second, crisis response occurs within processes of ‘sense-making’ that often involve controversy and social conflict. Third, intra and inter-organisational factors may pose significant difficulties for crisis support responders. Notwithstanding an overdue official recognition of the ‘rights’ of disaster victims, other recent developments—within social care, private sector ‘customer care’ and in policing and security—present under-researched challenges for crisis support teams. It is suggested in conclusion that the role and operation of crisis support teams are overdue for review. Issues pertinent to such review are offered.

Business · Crisis management · Crisis response · Political science · Public relations · Reflexivity · Service (business) · Social science · Sociology · Variety (cybernetics) · Work (physics) · Computer Science · Disaster Management and Resilience · Engineering · Homelessness and Social Issues · Law · Marketing · Psychology · Social Work Education and Practice

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Obras citantes distintas7
Citas por año0,5
Intervalo de citas2012 - 2021 (10)
Velocidad de citaciónhistorical
Altamente citadoNo
Tipos de citaNeutras: 7
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