Saltar al contenido principal

ETHNOS_APP

Inicio • Búsqueda • Revistas • Lista 0

Urban destination loyalty drivers and cross-national moderator effects

The case of Barcelona

Datos Bibliográficos

ID11444537
AutoresSantiago Forgas-Coll, Santiago Forgas‐coll (0000-0003-2288-3716, Universitat de Barcelona, autor de correspondencia), Ramon Palau-Saumell, Ramon Palau‐saumell (0000-0003-4756-624X, Universitat de Girona), Javier Sánchez-Garcia, Javier Sánchez (0000-0002-7865-0076, Universitat Jaume I), Luís J Callarisa-Fiol (0000-0001-5710-225X, Universitat Jaume I)
Año2012
Volumen33
Número6
Páginas1309-1320
Fecha de publicación2012-12-01
Peer ReviewedSí
Open AccessSí
TipoARTICLE
RevistaTourism Management (JOURNAL)
Identificadores de la revistaISSN: 0261-5177 • E-ISSN: 1879-3193
EditorialElsevier BV (PUBLISHER)
DOI10.1016/j.tourman.2011.12.013
OpenAlexW2133622848
IdiomaEN
Citas recibidas19
Referencias citadas152

Advertising · Business · Destination Image · Destinations · Geography · Immigration · Loyalty · Moderation · Nationality · Statistics · Structural equation modeling · Tourism · Value (mathematics · Customer Service Quality and Loyalty · Diverse Aspects of Tourism Research · Mathematics · Psychology · Social Psychology · Wine Industry and Tourism · Marketing

  • Análisis de la motivación y satisfacción en las visitas al Museo de Historia de los Judíos (Girona)

    Open Access•José María Prat Forga, José María Prat et al.•PASOS Revista de Turismo y…•2017

  • Análisis del comportamiento del turista de negocios en Barcelona

    Open Access•De Alba Moll, Luís Prats et al.•PASOS Revista de Turismo y…•2017

  • El turista cultural

    Open Access•José Prada Trigo, José Prada-Trigo et al.•PASOS Revista de Turismo y…•2018

  • Towards a new approach of destination loyalty drivers

    Carmen Antón, Carmen Antón Martín et al.•Current Issues in Tourism•2017

  • Happiness perception in wine tourism destinations and its impact on tourists' satisfaction and loyalty

    Open Access•Andrea Králiková, Patrik Kubát et al.•European Journal of Tourism…•2025

  • A motivation-based segmentation of Italian Airbnb users

    Open Access•Giacomo Del Chiappa, Giacomo Chiappa et al.•European Journal of Tourism…•2020

  • Why Not Travel to Malaysia? Variations in Inbound Tourists’ Perceptions toward Halal-Friendly Destination Attributes

    Open Access•Mohamed Azali, Norazlyn Kamal Basha et al.•Journal of Hospitality & Tourism…•2023

  • The touristification of work

    Open Access•José Ignacio Sánchez Vergara, José Ignacio Sánchez-Vergara et al.•City Culture and Society•2025

  • Satisfacción Y Motivación en Destinos Culturales

    Open Access•José Prada Trigo, Sandra Pesántez Loyola•Diálogo andino•2017

  • Flamenco experience in Córdoba, Spain

    Open Access•Lucía García-García, Miguel Á Solano-Sánchez et al.•Journal of Cultural Heritage…•2021

  • Destination Marketing Organizations and destination marketing

    Open Access•Sarah Pike, Steven Pike et al.•Tourism Management•2013

  • Determinantes estratégicos en la formación de la lealtad del joven residente

    Open Access•José Alberto Martínez-González, Eduardo Parra-López et al.•Innovar•2017

  • The effects of health beliefs upon nature-based tourism during Covid-19

    Kyung-Yur Lee, Ji Youn Jeong•Journal of Leisure Research•2023

  • An overview of the destination physical servicescape with SOR paradigm

    Kemal Gurkan Kucukergin, Fulden Nuray Küçükergin et al.•Asia Pacific Journal of Tourism…•2020

  • Rethinking traditional Chinese culture

    Open Access•Qilou Zhou, Jie Zhang et al.•Tourism Management•2013

  • Understanding tourism loyalty

    Open Access•Arminda Almeida-Santana, Arminda Almeida Santana et al.•Tourism Management•2018

  • Cross-country analysis of perception and emphasis of hotel attributes

    Open Access•Francesco Galati, Galati Roberta et al.•Tourism Management•2019

  • Developing Destination Loyalty

    Open Access•Xiaoxia Sun, G Christina et al.•Annals of Tourism Research•2013

  • Cross-border tourists' behavioral intentions

    Judit Díaz-Sauceda, Judit Díaz et al.•Tourism Geographies•2015

  • The Influence of Culture on Consumer Impulsive Buying Behavior

    Open Access•Jacqueline J Kacen, John Alan Lee et al.•Journal of Consumer Psychology•2002

  • Whence Consumer Loyalty?

    Richard L Oliver•Journal of Marketing•1999

  • Modelling the relationship between perceived value, satisfaction and repurchase intentions in a business‐to‐business, services context

    Open Access•Paul G Patterson, Richard A Spreng•International Journal of Service…•1997

  • The relationship between customer loyalty and customer satisfaction

    Open Access•John T Bowen, Shiang‐Lih Chen•International Journal of…•2001

  • Hofstede's dimensions of culture in international marketing studies

    Open Access•Ana Maria Soares, Minoo Farhangmehr et al.•Journal of Business Research•2007

  • Customer value

    Open Access•Robert B Woodruff•Journal of the Academy of…•1997

  • A Dynamic Process Model of Service Quality

    Open Access•William Boulding, Ankur Kalra et al.•Journal of Marketing Research•1993

  • The psychology of globalization.

    Jeffrey Jensen Arnett•American Psychologist•2002

  • Service quality, customer satisfaction, and customer value

    Open Access•Haemoon Oh•International Journal of…•1999

  • Whence Consumer Loyalty?

    Open Access•Richard L Oliver•Journal of Marketing•1999

  • Customer Loyalty

    Anthony Steven Dick, Kunal Basu•Journal of the Academy of…•1994

  • Models of Consumer Satisfaction Formation

    David K Tse, Peter C Wilton•Journal of Marketing Research•1988

  • A General Approach for Representing Constructs in Organizational Research

    Open Access•Richard P Bagozzi, Jeffrey R Edwards•Organizational Research Methods•1998

  • Multivariate Data Analysis

    Xianggui Qu•Technometrics•2007

  • The role of national culture in international marketing research

    Open Access•Jan-Benedict E M Steenkamp, Jan‐Benedict E M Steenkamp•International Marketing Review•2001

  • Effects of Price, Brand, and Store Information on Buyers' Product Evaluations

    William B Dodds, Kent B Monroe et al.•Journal of Marketing Research•1991

  • Multivariate Data Analysis.

    H Herne, William W Cooley et al.•Journal of the Royal Statistical…•1973

  • Consumer Trust, Value, and Loyalty in Relational Exchanges

    Open Access•Deepak Sirdeshmukh, Jagdip Singh et al.•Journal of Marketing•2002

  • Customer satisfaction with services

    Open Access•Gordon H G Mcdougall, Terrence J Levesque et al.•Journal of Services Marketing•2000

  • Why we buy what we buy

    Open Access•Jagdish N Sheth, Bruce I Newman et al.•Journal of Business Research•1991

  • Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments

    Open Access•J Joseph Cronin, Michael K Brady et al.•Journal of Retailing•2000

  • Understanding Service Convenience

    Open Access•Leonard L Berry, Kathleen Seiders et al.•Journal of Marketing•2002

  • A Comparison of Approaches to Forming Composite Measures in Structural Equation Models

    Open Access•Ronald S Landis, Daniel J Beal et al.•Organizational Research Methods•2000

  • The Impact of Technology on the Quality-Value-Loyalty Chain

    A Parasuraman, Dhruv Grewal•Journal of the Academy of…•2000

  • Consumer perceived value

    Open Access•Jill Sweeney, Jillian C Sweeney et al.•Journal of Retailing•2001

  • A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions

    Richard L Oliver•Journal of Marketing Research•1980

  • Agency and Trust Mechanisms in Consumer Satisfaction and Loyalty Judgments

    Jagdip Singh, Deepak Sirdeshmukh•Journal of the Academy of…•2000

  • Customer Satisfaction, Market Share, and Profitability

    Open Access•Eugene W Anderson, Claes Fornell et al.•Journal of Marketing•1994

  • Models of Consumer Satisfaction Formation

    Open Access•David K Tse, Peter C Wilton•Journal of Marketing Research•1988

  • The Roles of Quality, Value, and Satisfaction in Predicting Cruise Passengers’ Behavioral Intentions

    Open Access•James F Petrick•Travel Research Bulletin•2004

  • On the evaluation of structural equation models

    Open Access•Richard P Bagozzi, Y Yi•Journal of the Academy of…•1988

  • Consumer Perceptions of Price, Quality, and Value

    Open Access•Valarie A Zeithaml•Journal of Marketing•1988

  • Evaluating Structural Equation Models with Unobservable Variables and Measurement Error

    Open Access•Claes Fornell, David F Larcker•Journal of Marketing Research•1981

  • A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions

    Open Access•Richard L Oliver•Journal of Marketing Research•1980

  • Sample size in factor analysis.

    Robert C Maccallum, Keith F Widaman et al.•Psychological Methods•1999

  • The Cultural Dimension

    Open Access•Oli Mould•Global City Challenges•2013

  • Influence of national culture on trans‐national alliance relationships

    Open Access•Suku Bhaskaran, Emilija Gligorovska•Cross Cultural Management An…•2009

  • Classic Reviews in Tourism

    Christopher P Cooper, Chris Cooper•Classic Reviews in Tourism•2003

  • Antecedents of Tourists’ Loyalty to Mauritius

    Open Access•Girish Prayag, Chris Ryan•Travel Research Bulletin•2011

  • Tourism Destination Loyalty

    Open Access•Martin Oppermann•Travel Research Bulletin•2000

  • To Parcel or Not to Parcel

    Todd D Little, William A Cunningham et al.•Structural Equation Modeling: A…•2002

  • A Critique of Hofstede’s Fifth National Culture Dimension

    Open Access•Tula Fang, Tony Fang•International Journal of Cross…•2003

  • Modeling National Identities and Cultural Change

    Open Access•Frank B Tipton•International Journal of Cross…•2009

  • Urbanism, culture and the post-industrial city

    Mari Paz Balibrea•Journal of Spanish Cultural Studies•2001

  • Cross-cultural comparison of the image of Guam perceived by Korean and Japanese leisure travelers

    Open Access•Gyehee Lee, Choong-Ki Lee•Tourism Management•2009

  • An examination of the effects of motivation and satisfaction on destination loyalty

    Open Access•Yooshik Yoon, Yoo-Shik Yoon et al.•Tourism Management•2005

  • Cross-national analysis of hotel customers’ attitudes toward complaining and their complaining behaviours

    Open Access•Atila Yüksel, UgurK Kilinc et al.•Tourism Management•2006

  • Managing urban tourism

    Open Access•B King, B R King•Tourism Management•2004

  • Price fairness and its asymmetric effects on overall price, quality, and value judgments

    Open Access•Haemoon Oh•Tourism Management•2003

  • A visitors' evaluation index for a visit to an archaeological site

    Open Access•David Martin, David Martín-Ruiz et al.•Tourism Management•2010

  • Comparative assessment of tourist satisfaction with destinations across two nationalities

    Open Access•Metin Kozak•Tourism Management•2001

  • Competitive analysis of cross cultural information search behavior

    Open Access•Dogan Gursoy, Joseph S Chen•Tourism Management•2000

  • Urban tourism research

    Open Access•Gregory Ashworth, Stephen J Page•Tourism Management•2011

  • Tourists’ characteristics and the perceived image of tourist destinations

    Open Access•Asunciòn Beerli, Asunción Beerli Palacio et al.•Tourism Management•2004

  • Tourists’ satisfaction, recommendation and revisiting Singapore

    Open Access•Tak Kee Hui, David Wan et al.•Tourism Management•2007

  • Modelling perceived quality, visitor satisfaction and behavioural intentions at the destination level

    Open Access•Vesna Zabkar, Maja Makovec Brenčič et al.•Tourism Management•2010

  • Comparative analysis of tourist motivations by nationality and destinations

    Open Access•Metin Kozak•Tourism Management•2002

  • Investigating the relationships among perceived value, satisfaction, and recommendations

    Open Access•Choong-Ki Lee, Yoo-Shik Yoon et al.•Tourism Management•2007

  • Experience quality, perceived value, satisfaction and behavioral intentions for heritage tourists

    Open Access•Chen-Fen Chen, Ching-Fu Chen et al.•Tourism Management•2010

  • Destination attachment

    Open Access•Atila Yüksel, Fisun Yüksel et al.•Tourism Management•2010

  • Examining the structural relationships of destination image, tourist satisfaction and destination loyalty

    Open Access•G Christina, Christina Geng-Qing Chi et al.•Tourism Management•2008

  • Perceived value of the purchase of a tourism product

    Open Access•Javier Sánchez, Luís Callarisa et al.•Tourism Management•2006

  • How destination image and evaluative factors affect behavioral intentions

    Open Access•Chen-Fen Chen, Ching-Fu Chen et al.•Tourism Management•2007

  • A framework for comparing customer satisfaction across individuals and product categories

    Open Access•Michael D Johnson, Claes Fornell•Journal of Economic Psychology•1991

  • A Cross-cultural Study of Airline Passengers

    Open Access•Sung‐su Kim, Samuel Seongseop Kim et al.•Annals of Tourism Research•2003

  • An integrative framework for urban tourism research

    Open Access•Douglas G Pearce•Annals of Tourism Research•2001

  • The Effects of Prior and Recent Experience on Continuing Interest in Tourist Settings

    Open Access•Philip L Pearce, Mi-hee Kang et al.•Annals of Tourism Research•2009

  • Multicity trip patterns

    Open Access•Yeong-Hyeon Hwang, Yeong‐hyeon Hwang et al.•Annals of Tourism Research•2006

  • Monetary and non-monetary efforts for leisure activities

    Open Access•Juan L Nicolau•Annals of Tourism Research•2011

  • Value, Satisfaction and Behavioral Intentions in an Adventure Tourism Context

    Open Access•Paul Williams, Geoffrey N Soutar•Annals of Tourism Research•2009

  • Relationship Marketing

    Open Access•Alan Fyall, Christine Callod et al.•Annals of Tourism Research•2003

  • Urban Tourism Research

    Open Access•Deborah Edwards, Tony Griffin et al.•Annals of Tourism Research•2008

  • Destination Loyalty

    Open Access•Joaquín Alegre, Catalina Juaneda•Annals of Tourism Research•2006

  • Examining the Antecedents of Destination Loyalty in a Forest Setting

    Joohyun Lee, Alan R Graefe et al.•Leisure Sciences•2007

  • Development of a Multi-Dimensional Scale for Measuring the Perceived Value of a Service

    James F Petrick•Journal of Leisure Research•2002

  • Hofstede's Model of National Cultural Differences and their Consequences

    Open Access•Bill Mcsweeney, Brendan McSweeney•Human Relations•2002

  • The role of affective factors on perceived cruise vacation value

    Open Access•Teoman Duman, Anna S Mattila•Tourism Management•2004

  • Value dimensions, perceived value, satisfaction and loyalty

    Open Access•Martina G Gallarza, Irene Gil-Saura et al.•Tourism Management•2005

  • Modernization, Cultural Change, and the Persistence of Traditional Values

    Ronald Inglehart, Wayne E Baker•American Sociological Review•2000

  • The Varieties of Consumption Experience

    William J Havlena, Morris B Holbrook•Journal of Consumer Research•1986

  • Back-Translation for Cross-Cultural Research

    Open Access•Richard W Brislin•Journal of Cross-Cultural…•1970

Obras citantes distintas19
Citas por año1,46
Intervalo de citas2013 - 2025 (13)
Velocidad de citaciónrecent
Altamente citadoNo
Tipos de citaNeutras: 16
Ethnos_APP • Proyecto Open Source • Licencia MIT • Frontend v2.0.0 • Privacidad y Cookies • Documentación de la API: api.ethnos.app/docs • Código de la API: GitHub • DOI: 10.5281/zenodo.17049435 • Código del Frontend: GitHub • DOI: 10.5281/zenodo.17050053 • cruz.rio.br • Expectantes Misericordiae