Surveillance and the future of work
Exploring employees’ attitudes toward monitoring in a post-Covid workplace
Datos Bibliográficos
| ID | 12449095 |
|---|---|
| Autores | Jessica Vitak (0000-0001-9362-9032, College of Information Studies, University of Maryland , College Park, Maryland, USA), Michael Zimmer (0000-0003-4229-4847, Marquette University, autor de correspondencia) |
| Editores | Nancy Baym, Nicole Ellison |
| Año | 2023 |
| Volumen | 28 |
| Número | 4 |
| Fecha de publicación | 2023-06-12 |
| Open Access | Sí |
| Tipo | ARTICLE |
| Revista | Journal of Computer-Mediated Communication (JOURNAL) |
| Identificadores de la revista | ISSN: 1083-6101 • E-ISSN: 1083-6101 |
| Editorial | Wiley (PUBLISHER • GB) |
| DOI | 10.1093/jcmc/zmad007 |
| OpenAlex | W4382728217 |
| Idioma | EN |
| Citas recibidas | 8 |
| Referencias citadas | 28 |
The future of work increasingly focuses on the collection and analysis of worker data to monitor communication, ensure productivity, reduce security threats, and assist in decision-making. The COVID-19 pandemic increased employer reliance on these technologies; however, the blurring of home and work boundaries meant these monitoring tools might also surveil private spaces. To explore workers’ attitudes toward increased monitoring practices, we present findings from a factorial vignette survey of 645 U.S. adults who worked from home during the early months of the pandemic. Using the theory of privacy as contextual integrity to guide the survey design and analysis, we unpack the types of workplace surveillance practices that violate privacy norms and consider attitudinal differences between male and female workers. Our findings highlight that the acceptability of workplace surveillance practices is highly contextual, and that reductions in privacy and autonomy at work may further exacerbate power imbalances, especially for vulnerable employees
Autonomy · Business · Coronavirus disease 2019 (COVID-19 · Internet privacy · Pandemic · Political science · Public relations · Vignette · Work (physics · Computer Science · COVID-19 Digital Contact Tracing · Digital Economy and Work Transformation · Engineering · Medicine · Privacy, Security, and Data Protection · Psychology · Applied Psychology · Social Psychology
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| Citas por año | 2,67 |
|---|---|
| Intervalo de citas | 2023 - 2026 (4) |
| Altamente citado | No |