The Role of Functional and Wellness Values in Visitors' Evaluation of Spa Experiences
Datos Bibliográficos
| ID | 12463096 |
|---|---|
| Autores | Youngjoon Choi (0000-0001-6888-3952, Pennsylvania State University), Jihee Kim (0000-0003-0292-3776, Pennsylvania State University), Choong-Ki Lee (0000-0002-2865-8918, Kyung Hee University, autor de correspondencia), Ben Hickerson (0000-0003-0257-6452, Pennsylvania State University) |
| Año | 2014 |
| Volumen | 20 |
| Número | 3 |
| Páginas | 263-279 |
| Fecha de publicación | 2014-01-08 |
| Peer Reviewed | Sí |
| Open Access | No |
| Tipo | ARTICLE |
| Revista | Asia Pacific Journal of Tourism Research (JOURNAL) |
| Identificadores de la revista | ISSN: 1094-1665 • E-ISSN: 1741-6507 |
| Editorial | Routledge (PUBLISHER • GB) |
| DOI | 10.1080/10941665.2013.877044 |
| OpenAlex | W2167891759 |
| Idioma | EN |
| Citas recibidas | 17 |
| Referencias citadas | 48 |
By responding to the current emphasis on health and wellness in modern society, the spa industry has experienced a rapid growth in the last two decades. To understand the determinants of revisitation and long-term attitudinal loyalty, this study investigated how visitors perceive the potential value of spa experiences. The purpose of this study was to examine the role of two distinct dimensions of perceived value (functional and wellness values) in spa visitors' decision-making process for future behavior. Based on the framework of “quality-perceived value-satisfaction-behavioral intention”, a field survey was conducted to test the mediating role of functional and wellness values in the case of Jinan Red Ginseng Spa located in South Korea. The findings provide further information to explain the underlying mechanisms for increasing spa visitors' behavioral intention to revisit and recommend
Business · Field survey · Geography · Health tourism · Loyalty · Tourism · Value (mathematics · Computer Science · Customer Service Quality and Loyalty · Diverse Aspects of Tourism Research · Global Healthcare and Medical Tourism · Psychology · Social Psychology · Marketing
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| Obras citantes distintas | 17 |
|---|---|
| Citas por año | 1,55 |
| Intervalo de citas | 2015 - 2026 (12) |
| Velocidad de citación | current |
| Altamente citado | No |
| Tipos de cita | Neutras: 16 |