Institutionalizing Crisis Communication in the Public Sector
An Explorative Study in Danish Municipalities
Datos Bibliográficos
| ID | 12800480 |
|---|---|
| Autores | Finn Frandsen (0000-0001-7223-6328, Aarhus University, autor de correspondencia), Winni Johansen (0000-0002-5222-1177, Aarhus University, autor de correspondencia) |
| Año | 2009 |
| Volumen | 3 |
| Número | 2 |
| Páginas | 102-115 |
| Fecha de publicación | 2009-04-10 |
| Open Access | No |
| Tipo | ARTICLE |
| Revista | International Journal of Strategic Communication (JOURNAL) |
| Identificadores de la revista | ISSN: 1553-118X • E-ISSN: 1553-1198 |
| Editorial | Taylor & Francis (PUBLISHER • GB) |
| DOI | 10.1080/15531180902805460 |
| OpenAlex | W1969073150 |
| Idioma | EN |
| Citas recibidas | 10 |
| Referencias citadas | 6 |
As a reaction to a series of complex and ongoing changes, a growing number of Danish municipalities have embarked on a comprehensive process of “communicative rearmament,” strengthening their organization with new chief communication officers and new communication departments. This article examines how far the municipalities have come in the institutionalization of crisis management and crisis communication, which are defined as an integrated part of their strategic communication. Based on the cultural-cognitive model of institutions and a process-based approach to institutionalization, it is shown how two different institutional logics operate behind the crisis-preparedness of the municipalities: an already existing emergency logic represented by the emergency officer and the municipal rescue preparedness, and a new crisis management logic represented by the chief communication officer and the municipal communication department. It is of great importance that these two logics start interacting across functions and departments in today's public organizations
Business · Communications management · Crisis communication · Crisis management · Danish · Emergency management · Institutionalisation · Officer · Organizational communication · Political science · Preparedness · Process (computing · Public relations · Public sector · Disaster Management and Resilience · Law · Public Administration · Public Policy and Administration Research · Public Relations and Crisis Communication · Marketing
“Striking the right balance”
A State of Emergency in Crisis Communication an Intercultural Crisis Communication Research Agenda
Reporting on Covid-19 – or not? Annual report disclosure of the pandemic as a subsequent event
Naming as Strategic Communication
State‐level politicization of crisis communication on Twitter during Covid ‐19
Robust crisis communication in turbulent times
Diverging Principles for Strategic Communication in Government Agencies
Exploring the Relationship Between Internal Crisis Communication and Organizational Crisis Preparedness
Characteristics of Public Sectors and Their Consequences for Strategic Communication
Propaganda’s Place in Strategic Communication
| Citas por año | 1 |
|---|---|
| Intervalo de citas | 2016 - 2025 (10) |
| Altamente citado | No |