Do “Good Citizens” fight hate speech online? Effects of solidarity citizenship norms on user responses to hate comments

Datos Bibliográficos

ID12971990
AutoresMarlene Kunst (0000-0003-0729-9749, Berlin University of the Arts, autor de correspondencia), Pablo Porten-Cheé (0000-0002-7594-9363, Twitter (United States)), Martin Emmer (0000-0002-0722-132X, Twitter (United States)), Christiane Eilders (0000-0002-3064-7281)
Año2021
Volumen18
Número3
Páginas258-273
Fecha de publicación2021-01-11
Peer ReviewedSí
Open AccessSí
TipoARTICLE
RevistaJournal of Information Technology & Politics (JOURNAL)
Identificadores de la revistaISSN: 1933-169X • E-ISSN: 1933-1681
EditorialRoutledge (PUBLISHER • GB)
DOI10.1080/19331681.2020.1871149
OpenAlexW3119459809
IdiomaEN
Citas recibidas35
Referencias citadas28

In an effort to counter hate speech, media platforms have increasingly come to rely on ordinary users to fight abusive content. However, little is known about the predictors of this type of user engagement, which we refer to as online civic intervention (OCI). This article presents an experimental inquiry (N = 337) into whether solidarity citizenship norms promote OCI. The results show that users who support solidarity citizenship norms tend to have a greater propensity to flag hate comments and to engage in counterspeech. Overall, this indicates that “good citizens” are more inclined to stand up against hate speech online

Citizenship · Offensive · Political science · Politics · Sociology · Solidarity · Freedom of Expression and Defamation · Hate Speech and Cyberbullying Detection · Law · Psychology · Social Media and Politics · Social Psychology