The Impact of Intelligent Services on Customer Satisfaction in the China Hotel Industry
Datos Bibliográficos
| ID | 12974286 |
|---|---|
| Autores | Bo Zhou (0009-0002-9984-1557, Anqing Normal University), Tian Tian (0000-0001-8436-7739, Anqing Normal University), Alice H Y Hon (0000-0002-1982-7345, Hong Kong Polytechnic University, autor de correspondencia) |
| Año | 2025 |
| Volumen | 21 |
| Número | 4 |
| Páginas | 1087-1112 |
| Fecha de publicación | 2025-03-31 |
| Peer Reviewed | Sí |
| Open Access | No |
| Tipo | ARTICLE |
| Revista | Journal of China Tourism Research (JOURNAL) |
| Identificadores de la revista | ISSN: 1938-8160 • E-ISSN: 1938-8179 |
| Editorial | Taylor & Francis (PUBLISHER • GB) |
| DOI | 10.1080/19388160.2025.2484542 |
| OpenAlex | W4409409977 |
| Idioma | EN |
| Citas recibidas | 1 |
| Referencias citadas | 78 |
Advertising · Business · China · Consumer satisfaction · Customer delight · Customer retention · Customer satisfaction · Hotel industry · Service (business · Service quality · Tourism · Consumer Retail Behavior Studies · Customer Service Quality and Loyalty · Digital Marketing and Social Media · Marketing
Satisfaction
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| Obras citantes distintas | 1 |
|---|---|
| Citas por año | 1 |
| Intervalo de citas | 2026 - 2026 (1) |
| Velocidad de citación | current |
| Altamente citado | No |
| Tipos de cita | Neutras: 1 |