Performance Assessment of Hong Kong Hotels
Datos Bibliográficos
| ID | 12974697 |
|---|---|
| Autores | Henry Tsai (0000-0002-7939-748X, Hong Kong Polytechnic University), Hongwei Liu (0000-0001-6471-131X, University of Science and Technology of China, autor de correspondencia), Jie Wu (0000-0002-1389-6964, University of Science and Technology of China) |
| Año | 2017 |
| Volumen | 13 |
| Número | 2 |
| Páginas | 123-140 |
| Fecha de publicación | 2017-04-03 |
| Peer Reviewed | Sí |
| Open Access | No |
| Tipo | ARTICLE |
| Revista | Journal of China Tourism Research (JOURNAL) |
| Identificadores de la revista | ISSN: 1938-8160 • E-ISSN: 1938-8179 |
| Editorial | Taylor & Francis (PUBLISHER • GB) |
| DOI | 10.1080/19388160.2017.1340859 |
| OpenAlex | W2676853739 |
| Idioma | EN |
| Citas recibidas | 2 |
| Referencias citadas | 48 |
The study examines the performance, in terms of efficiency, of the Hong Kong hotel industry during the period 2002–2013. Employing both CCR-DEA and BCC-DEA models, the study results show that, among the three Hong Kong hotel tariff categories, in terms of overall managerial efficiency, high tariff A outperformed the other two hotel categories with the strongest stability in performance, whereas high tariff B fell behind the other two hotel categories with the most instability in performance; the impact of special events on the performance of different hotel tariff categories is dependent upon whether those events influence the target customers of the hotel tariff categories. Complementary to the hotel industry’s prevailing use of performance indicators such as occupancy percentage or average daily rate, this paper offers an alternative perspective to examining hotel industry performance in Hong Kong, and to articulate the relationships between the performance, market positioning, and customer base of the different hotel tariff categories
Advertising · Business · Geography · Hotel industry · International trade · Occupancy · Perspective (graphical · Tariff · Tourism · Computer Science · Customer Service Quality and Loyalty · Economic and Environmental Valuation · Efficiency Analysis Using DEA · Engineering · Marketing
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| Obras citantes distintas | 2 |
|---|---|
| Citas por año | 0,67 |
| Intervalo de citas | 2023 - 2025 (3) |
| Velocidad de citación | recent |
| Altamente citado | No |
| Tipos de cita | Neutras: 2 |