The Determinants for Food Safety Push Notifications on Continuance Intention in an E-Appointment System for Public Health Medical Services
The Perspectives of UTAUT and Information System Quality
Datos Bibliográficos
| ID | 15465481 |
|---|---|
| Autores | Yu-Ping Lee (0000-0002-1737-1137, Shu-Te University), Hsin-yeh Tsai (Shu-Te University), Athapol Ruangkanjanases (0000-0001-6766-5785, Chulalongkorn University, autor de correspondencia) |
| Año | 2020 |
| Volumen | 17 |
| Número | 21 |
| Páginas | 8287-8287 |
| Fecha de publicación | 2020-11-09 |
| Peer Reviewed | Sí |
| Open Access | Sí |
| Tipo | ARTICLE |
| Revista | International Journal of Environmental Research and Public Health (JOURNAL) |
| Identificadores de la revista | ISSN: 1661-7827 • E-ISSN: 1660-4601 |
| Editorial | Multidisciplinary Digital Publishing Institute (PUBLISHER • CH) |
| DOI | 10.3390/ijerph17218287 |
| PMID | 33182479 |
| OpenAlex | W3103224853 |
| Idioma | EN |
| Citas recibidas | 3 |
| Referencias citadas | 58 |
Compared to other appointment methods in public hospitals, registering through the Internet or utilizing e-appointments, or registering online as an outpatient, can provide more information to the user. This research investigated the integration of unified theory of the acceptance and use of technology and information system quality in determining factors that influence the adoption of e-appointments by patients, based on the requirements of food safety consultation in Taiwan. Empirical data from 369 valid samples were assessed using Partial Least Squares (PLS). The key findings of this study indicated that patients' acceptance of e-appointments was influenced by users' perceptions (i.e., performance expectancy and facilitating conditions), along with information quality and service quality. The practical and academic implications are provided for future practitioners and scholars, and to enhance patients' usage of e-appointments in their healthcare activities
Business · Continuance · Expectancy theory · Information quality · Information system · Quality (philosophy · Service (business · Service quality · Unified theory of acceptance and use of technology · Usability · Applied Psychology · Computer Science · Consumer Retail Behavior Studies · Customer Service Quality and Loyalty · Engineering · Medicine · Psychology · Social Psychology · Technology Adoption and User Behaviour · Marketing
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| Obras citantes distintas | 3 |
|---|---|
| Citas por año | 1 |
| Intervalo de citas | 2023 - 2024 (2) |
| Velocidad de citación | recent |
| Altamente citado | No |
| Tipos de cita | Neutras: 3 |