The ethical aspects of integrating sentiment and emotion analysis in chatbots for depression intervention

While technology decisions during system development can be made carefully depending on the use case, other ethical risks cannot be prevented on a technical level, but by carefully integrating such chatbots into the care process allowing for supervision by health professionals. We conclude that a careful reflection is needed when integrating sentiment and emotion analysis into chatbots for depression intervention. Balancing risk factors is key to leveraging technology in mental health in a way that enhances, rather than diminishes, user autonomy and agency

Depression (economics · Intervention (counseling · Psychiatry · Psychotherapist · Sentiment analysis · Clinical Psychology · Computer Science · Digital Mental Health Interventions · Emotion and Mood Recognition · Mental Health Research Topics · Psychology · Artificial Intelligence

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