Creating Value with the Patient- and Family-Centered Care Methodology and Practice

In 2006, Porter and Teisberg Such practices are incentivized in a system in which value is defined differently for patients, insurers, and clinicians and health care organizations, that is, a system in which stakeholders' incentives are not aligned. Porter and Teisberg pointed out that none of these efforts to be competitive created value for patients; instead, they resulted in today's fragmented and costly care delivery system, in which clinical outcomes and patient experiences got much too little attention A response they suggested was redesigning care delivery models that create value for patients, where value is defined as exceptional experiences and better clinical outcomes at lower cost The redesign they proposed was to reform the nature of competition itself by making the competition all about value. So organizations that provide the best patient experiences and the best clinical outcomes at the lowest costs-and rigorously measure and report these results-will succeed. Earlier, in 1999, Pine and Gilmore Applied to health care, the idea, they said, is to create a more engaging experience. There is clinical evidence that increased patient and family engagement and partnership in patients' health care experiences are associated with improved clinical outcomes

Medical education · Need to know · Value (mathematics · Computer Science · Family and Patient Care in Intensive Care Units · Healthcare Policy and Management · Medicine · Nursing · Primary Care and Health Outcomes · Psychology

• Shared Decision Making

  Open Access•Glyn Elwyn, Dominick L Frosch et al.•Journal of General Internal…•2012

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