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The Ecology of Emergency Management Work in the Digital Age

Datos Bibliográficos

ID15748741
AutoresShalini Misra (0000-0002-9231-5995, Virginia Tech, autor de correspondencia), Patrick S Roberts (0000-0002-8920-0396, Virginia Tech), Matthew Rhodes (Alexandria Housing Development Corporation), Matthew G Rhodes
Año2020
Volumen3
Número4
Páginas305-322
Fecha de publicación2020-02-13
Peer ReviewedSí
Open AccessSí
TipoARTICLE
RevistaPerspectives on Public Management and Governance (JOURNAL)
Identificadores de la revistaISSN: 2398-4910 • E-ISSN: 2398-4929
EditorialOxford University Press (OUP) (PUBLISHER)
DOI10.1093/ppmgov/gvaa007
OpenAlexW3008435102
IdiomaEN
Citas recibidas6
Referencias citadas47

This research uses an abductive research strategy and person–environment (P–E) fit as a frame to understand: (1) how digital technologies have transformed emergency managerial work; and (2) managers’ cognitive, affective, and behavioral responses to these structural and organizational transformations. Interviews of county-level emergency managers in the United States reveal that pervasive computing environments have resulted in intensification of interchanges and new patterns of relationships with public, public officials, and other agencies that have changed the power balance between the public and emergency managers. We uncover points of tension between managers’ personal attributes and their organizational and broader environmental conditions. We articulate two mechanisms, optimization and passive adaptation, by which emergency managers and their immediate and broader socio-cultural and political environments interact to influence psychological and behavioral outcomes. On the one hand, role ambiguity, role conflict, and diminished agency indicate passive adaptation to structural transformation. On the other, predictive uses of technology, novel organizational routines, and new collaborative relationships suggest managers’ efforts at optimization. We develop a social ecological framework for P–E fit that elucidates the contextual factors most relevant to understanding public managerial responses to technological change and links antecedent conditions to the processes and outcomes of P–E incongruence

Adaptation (eye · Agency (philosophy · Ambiguity · Antecedent (behavioral psychology · Business · Knowledge management · Political science · Public relations · Sociology · Work (physics · Computer Science · Disaster Management and Resilience · Engineering · Psychology · Public Policy and Administration Research · Public Relations and Crisis Communication · Ecology · Social Psychology

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Obras citantes distintas6
Citas por año1
Intervalo de citas2020 - 2024 (5)
Velocidad de citaciónrecent
Altamente citadoNo
Tipos de citaNeutras: 6
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