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The Quality of Family Planning Services in the United States

Findings from a Literature Review

Datos Bibliográficos

ID16793124
AutoresDavida Becker (0000-0002-4224-6346, Bloomberg (United States)), Michael A Koenig, Michael Koenig (Johns Hopkins University), Young Mi Kim (0000-0002-8815-4957, Association of Academic Health Centers), Kathleen Cardona, Kathleen M Cardona (Johns Hopkins University), Freya L Sonenstein (Johns Hopkins University)
Año2007
Volumen39
Número4
Páginas206-215
Fecha de publicación2007-12-01
Peer ReviewedSí
Open AccessSí
TipoARTICLE
RevistaPerspectives on Sexual and Reproductive Health (JOURNAL)
Identificadores de la revistaISSN: 1538-6341 • E-ISSN: 1931-2393
EditorialGuttmacher Institute (PUBLISHER • US)
DOI10.1363/3920607
PMID18093037
OpenAlexW1982753886
IdiomaEN
Citas recibidas13
Referencias citadas47

CONTEXT: Family planning services are frequently used and important services for American women, yet little is known about their quality. Service quality has important implications for women’s reproductive health. If women do not receive adequate information and tools, and learn appropriate skills, from their providers, they may be hampered in their efforts to control their fertility. METHODS: A variety of strategies, including database, journal and Internet searches, were used to identify published and unpublished U.S. studies on family planning service quality that came out between 1985 and 2005. Studies were categorized by their focus, and key points of their methodologies and findings were assessed. RESULTS: Twenty‐nine studies were identified, most of which were based on client surveys. Most conceptualized quality as a multidimensional construct, but a uniform definition of quality is lacking, and the domains studied have not been consistent. The available studies focus on four areas: assessments of quality, its correlates, its consequences for client behavior and attitudes, and clients’ values and preferences regarding services. Relations between clients and service facility staff have typically been rated favorably, but communication, patient‐centeredness and efficiency have been rated more poorly. Service quality varies by characteristics of the facility, provider, client and visit. Research on the consequences of service quality for clients’ contraceptive behavior or risk of unintended pregnancy has been very limited and yielded mixed results. CONCLUSIONS: Studies that assess service quality need stronger designs and greater consistency in measures used so that results are comparable

Business · Environmental health · Family planning · Population · Service delivery framework · Service provider · Service quality · Unintended pregnancy · Computer Science · Global Maternal and Child Health · Maternal and Perinatal Health Interventions · Medicine · Psychology · Reproductive Health and Contraception · Marketing

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Obras citantes distintas13
Citas por año0,72
Intervalo de citas2008 - 2023 (16)
Velocidad de citaciónhistorical
Altamente citadoNo
Tipos de citaNeutras: 13
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