Self-Reflexivity as a form of Client Participation

Clients as Citizens, Consumers, Partners or Self-Entrepreneurs

Datos Bibliográficos

ID2116103
AutoresMerete Monrad (0000-0002-9577-5794, Aalborg University, autor de correspondencia)
Año2020
Volumen49
Número3
Páginas546-563
Fecha de publicación2020-07-01
Peer ReviewedSí
Open AccessSí
TipoARTICLE
RevistaJournal of Social Policy (JOURNAL)
Identificadores de la revistaISSN: 0047-2794 • E-ISSN: 1469-7823
EditorialCambridge University Press (CUP) (PUBLISHER)
DOI10.1017/s0047279419000655
OpenAlexW2973149668
IdiomaEN
Citas recibidas7
Referencias citadas46

The article suggests that self-reflexive participation should be considered a distinct form of client participation. Self-reflexive participation is an individualized form of participation that occurs through a development-oriented dialogue between the client and a practitioner. In this dialogue, clients reflect on themselves, set goals for the future and devise strategies, thereby improving their self-regulatory potentials. The article discusses important differences between self-reflexive participation and democratic, consumerist and co-productive participation in terms of the form participation takes, the aim of participation, the client role, the resources required from clients to participate, the assumed relationship between the agency and the client and organizational responsiveness. Self-reflexive participation is based on a view of the client as capable and reflexive and it may foster a tailoring of social services to the wishes and life-projects of clients. However, self-reflexive participation is based on the assumption that clients can be empowered through improved skills of self-observation and life-planning. When focus is on these skills, it may gloss over important conflicts between clients and agency and detach questions of client participation from organizational responsiveness and struggles over user control

Business · Political science · Public relations · Reflexivity · Sociology · Healthcare innovation and challenges · Management and Organizational Studies · Mental Health and Patient Involvement