Digitally Networked Social Services
Mapping the National Disability Insurance Scheme (NDIS) online network in Queensland, Australia
Datos Bibliográficos
| ID | 2116397 |
|---|---|
| Autores | Paul Henman (0000-0002-9923-6587, The University of Queensland, autor de correspondencia), Dan Dai (0000-0002-4260-7340, Queensland University of Technology), Samantha J Borg (0000-0003-1376-5320, Griffith University), Eloise Hummell (0000-0002-8747-6348, Griffith University), Michéle Foster (0000-0002-3716-4557, Griffith University), Karen R Fisher (0000-0002-0828-6395, UNSW Sydney) |
| Año | 2024 |
| Volumen | 53 |
| Número | 3 |
| Páginas | 829-853 |
| Fecha de publicación | 2024-07-01 |
| Peer Reviewed | Sí |
| Open Access | Sí |
| Tipo | ARTICLE |
| Revista | Journal of Social Policy (JOURNAL) |
| Identificadores de la revista | ISSN: 0047-2794 • E-ISSN: 1469-7823 |
| Editorial | Cambridge University Press (CUP) (PUBLISHER) |
| DOI | 10.1017/s0047279422000691 |
| OpenAlex | W4291146904 |
| Idioma | EN |
| Citas recibidas | 1 |
| Referencias citadas | 34 |
Within growing marketisation of publicly funded services, the internet has provided new opportunities for marketing, delivery, and coordination of those services. Using web scraping and hyperlink network analysis techniques, this paper examines the ways in which organisations operating in Australia's evolving National Disability Insurance Scheme (NDIS) system inter-connect online. Social media plays the most important role in the online network. Government agencies also play a central role, with many disability service organisations linking their web users to them. Government agency websites do not hyperlink to disability service providers, suggesting that governments do not see their role as assisting access to such services. Advocacy and peak disability organisations are important in online connections between the websites of government and service organisations. Innovative uses of the internet for online brokerage of disability services are evident. The implications of these findings for service delivery are discussed
Agency (philosophy) · Business · Government (linguistics) · Hyperlink · Internet privacy · Political science · Public relations · Service (business) · Service delivery framework · Service provider · Sociology · The Internet · Web page · World Wide Web · Computer Science · Healthcare innovation and challenges · Housing, Finance, and Neoliberalism · Marketing · Social Capital and Networks
Creating Citizen-Consumers
Authoritative sources in a hyperlinked environment
Internet Use by People with Intellectual Disability
A ‘Tripadvisor’ for disability? Social enterprise and ‘digital disruption’ in Australia
Exclusion by design
Choice and Voice – A Review
Australia's Individualised Disability Funding Packages
Government 2.0
Adapting to a marketised system
The structure of the online state
Building the ‘front door’ within a web ecology
Analysing Choice in Australian Individual Funding Disability Policies
Digitizing Surveillance
The personalisation agenda
Can Robots Understand Welfare? Exploring Machine Bureaucracies in Welfare-to-Work
Digital Social Policy
Personalisation and Austerity in the Crosshairs
Putting Personalisation into Practice
Quasi-Markets and Service Delivery Flexibility Following a Decade of Employment Assistance Reform in Australia
Commissioning for Quality
| Obras citantes distintas | 1 |
|---|---|
| Citas por año | 1 |
| Intervalo de citas | 2025 - 2025 (1) |
| Velocidad de citación | recent |
| Altamente citado | No |
| Tipos de cita | Neutras: 1 |