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Value or image? The effects of restaurant–supplier co-creation on consumers' behavioral intentions

Datos Bibliográficos

ID21296252
AutoresVenessa Chan Lyu (0000-0002-8015-1575, University of Macau), José L Roldán (0000-0003-4053-7526, Universidad de Sevilla), Wynne W Chin (0000-0003-3641-7089, University of Houston), Wynne Chin, Vincent Liu (0000-0003-1987-9521, Peking University), Congdong Li (0000-0002-9360-4908, Jinan University)
Año2022
Volumen124
Número3
Páginas795-810
Fecha de publicación2022-02-08
Open AccessSí
TipoARTICLE
RevistaBritish Food Journal (JOURNAL)
Identificadores de la revistaISSN: 0007-070X • E-ISSN: 1758-4108
EditorialEmerald (PUBLISHER)
DOI10.1108/bfj-03-2021-0220
OpenAlexW3183834936
IdiomaEN
Citas recibidas7
Referencias citadas46

Purpose Highlighting supplier collaboration is a widely adopted practice in tea shops, cafes and other related businesses. However, few studies have examined the effects of supplier-focused food ingredient presentation on consumers' behavioral intentions in food and hospitality research. This study identified the role of restaurant–supplier co-creation and explored its effects on clients' behavioral intention through both value perception and image. Design/methodology/approach This study developed and tested a model through a survey with 365 responses, which was carried out in China. The measurement and effects of restaurant–supplier co-creation are explored using composite-based structural equation modeling. Findings The results show that restaurant–supplier co-creation has a positive effect on perceptions of food value, service value and image. Though restaurant–supplier co-creation does not directly affect behavioral intention, it can enhance behavioral intention by improving customers' impressions. Originality/value This study contributes to the emerging literature by conceptualizing the role of restaurant–supplier co-creation. The research combines image theory and perceived value theory in one empirical model to explore the effects of co-creation. The project provides a paradigm for designing technical artifacts using composite-based structural equation modeling

Advertising · Business · Co-Creation · Consumer behaviour · Control (management) · Creativity · Economics · Empirical research · Hospitality · Hospitality industry · Management · Originality · Perception · Structural equation modeling · Theory of planned behavior · Tourism · Value (mathematics) · Computer Science · Consumer Behavior in Brand Consumption and Identification · Customer Service Quality and Loyalty · Marketing · Psychology · Social Psychology · Wine Industry and Tourism

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Citas por año2,33
Intervalo de citas2023 - 2026 (4)
Altamente citadoNo

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