Green Practices and Customer Evaluations of the Service Experience
The Moderating Roles of External Environmental Factors and Firm Characteristics
Datos Bibliográficos
| ID | 21464059 |
|---|---|
| Autores | Wei Jiang (0000-0002-0811-0648, Xiamen University), Liwen Wang (0000-0003-0285-0079, Shenzhen University, autor de correspondencia), Kevin Zheng Zhou (0000-0002-3399-0712, HKU-Pasteur Research Pole) |
| Año | 2023 |
| Volumen | 183 |
| Número | 1 |
| Páginas | 237-253 |
| Fecha de publicación | 2023-02-01 |
| Peer Reviewed | Sí |
| Open Access | Sí |
| Tipo | ARTICLE |
| Revista | Journal of Business Ethics (JOURNAL) |
| Identificadores de la revista | ISSN: 0167-4544 • E-ISSN: 1573-0697 |
| Editorial | Springer Science and Business Media LLC (PUBLISHER) |
| DOI | 10.1007/s10551-022-05044-x |
| OpenAlex | W4210685438 |
| Idioma | EN |
| Citas recibidas | 5 |
| Referencias citadas | 74 |
Business · Business ethics · Customer service · Political science · Public health · Public relations · Quality of Life Research · Customer Service Quality and Loyalty · Environmental Sustainability in Business · Nursing · Technology Adoption and User Behaviour · Marketing
Strategic assets and organizational rent
Green Innovation and Performance
Does Greenwashing Pay Off? Understanding the Relationship Between Environmental Actions and Environmental Legitimacy
Effects of "Best Practices" of Environmental Management on Cost Advantage
Government's green grip
Innovation, Market Orientation, and Organizational Learning
Institutional Transitions and Strategic Choices
Corporate Social Responsibility, Customer Satisfaction, and Market Value
Proactive environmental strategies
The Sustainability Liability
Corporate Environmentalism
Green Claims and Message Frames
How Applying Instrumental Stakeholder Theory Can Provide Sustainable Competitive Advantage
Managing for stakeholders, stakeholder utility functions, and competitive advantage
A Stakeholder Framework for Analyzing and Evaluating Corporate Social Performance
An Updated Paradigm for Scale Development Incorporating Unidimensionality and Its Assessment
Good and Guilt-Free
Do Pro-environmental Appeals Trigger Pro-environmental Behavior in Hotel Guests?
Strategy‐making and environment
Toward a Theory of Stakeholder Identification and Salience
Evaluating Structural Equation Models with Unobservable Variables and Measurement Error
SPSS and SAS procedures for estimating indirect effects in simple mediation models
Ecotourism experiences reported online
Do environmentally sustainable practices make hotels more efficient? A study of major hotels in Sri Lanka
All that glitters is not green
Is more better? The relationship between meeting space capacity and hotel operating performance
The driving and restraining forces for environmental strategy adoption in the hotel Industry
The relationship between sustainability and customer satisfaction in hospitality
Development of a Multi-Dimensional Scale for Measuring the Perceived Value of a Service
The moderator–mediator variable distinction in social psychological research
How Green Management Influences Product Innovation in China
The Greenconsumption Effect
| Obras citantes distintas | 5 |
|---|---|
| Citas por año | 1,25 |
| Intervalo de citas | 2022 - 2026 (5) |
| Velocidad de citación | current |
| Altamente citado | No |
| Tipos de cita | Neutras: 5 |