“Panicked responsibility”
Confidant perspectives of disclosure and information management in university student affairs
Datos Bibliográficos
| ID | 21539733 |
|---|---|
| Autores | Heather L Davenport (0009-0007-9747-8391, Rutgers, the State University of New Jersey, autor de correspondencia), Kaitlin E Phillips (0000-0002-8248-4170, Baylor University) |
| Año | 2026 |
| Volumen | 75 |
| Número | 2 |
| Páginas | 157-177 |
| Fecha de publicación | 2026-04-03 |
| Peer Reviewed | Sí |
| Open Access | No |
| Tipo | ARTICLE |
| Revista | Communication Education (JOURNAL) |
| Identificadores de la revista | ISSN: 0363-4523 • E-ISSN: 1479-5795 |
| Editorial | Informa UK Limited (PUBLISHER • GB) |
| DOI | 10.1080/03634523.2025.2559810 |
| OpenAlex | W4414553891 |
| Idioma | EN |
| Referencias citadas | 35 |
In higher education, student mental health and well-being are a primary concern. Thus, it is crucial to study those who provide students with essential support, as well as how they manage these challenging interpersonal interactions. Utilizing communication privacy management theory (CPM), we explore the experiences of student affairs professionals (SAPros) who receive disclosures of personal information from students, serving as confidants. Through in-depth, semi-structured interviews with current SAPros, we examine the types of information these confidants receive, their information-management practices, and the emotions they attribute to disclosure reception. Findings reveal that students share an array of information with SAPros, including sensitive issues and active crises. As such, confidants carefully balance relational and organizational obligations for information management while performing triage and navigating challenges of disclosure response. The study highlights the role of disclosure context in privacy rule negotiation, advances proactive dilemma avoidance as a new discursive strategy for confidants, and builds a case for confidant classification reconceptualization. Practically, findings underscore the crucial role SAPros play in student well-being, opportunities for greater preparation of SAPros for their confidant role, and interpersonal stressors that may underlie wellness and attrition issues in student affairs
Access to information · Higher education · Information management · Information system · Student affairs · Communication in Education and Healthcare · Public Relations and Crisis Communication · Management Information Systems
Conceptualization and operationalization
Keeping the Engine Running
“It gives you a better chance of getting a good job”
Precarity, citizenship, and the “traditional” student
Graduate students’ privacy boundaries in communicating about mental health with their advisors
Paradoxical career sensemaking among emerging adults
The perception of crisis, the existence of crisis
Boundaries of Privacy
Investigating Adult Children’s Experiences with Privacy Turbulence Following the Discovery of Parental Infidelity
Brief Status Report on Communication Privacy Management Theory
Emerging adult confidants’ judgments of parental openness
Interpretive themes in relational communication
The Handbook of Student Affairs Administration
Using thematic analysis in psychology
Naturalistic inquiry
Family and Friends as Healthcare Advocates
Feeling Caught' in Stepfamilies
| Velocidad de citación | historical |
|---|---|
| Altamente citado | No |