How and for whom abusive supervision influences organizational citizenship behavior
The roles of burnout and workplace friendship
Datos Bibliográficos
| ID | 21620111 |
|---|---|
| Autores | Cihangir Gümüştaş (0000-0002-0487-2282, Bahçeşehir University), Nilgün Karataş Gümüştaş (0000-0003-4611-9130) |
| Año | 2025 |
| Volumen | 36 |
| Número | 1 |
| Páginas | 70-93 |
| Fecha de publicación | 2025-01-02 |
| Peer Reviewed | Sí |
| Open Access | Sí |
| Tipo | ARTICLE |
| Revista | International Journal of Conflict Management (JOURNAL) |
| Identificadores de la revista | ISSN: 1044-4068 • E-ISSN: 1758-8545 |
| Editorial | Emerald (PUBLISHER) |
| DOI | 10.1108/ijcma-08-2023-0153 |
| OpenAlex | W4399434070 |
| Idioma | EN |
| Referencias citadas | 67 |
Purpose Although many studies have investigated the link between abusive supervision and employee organizational citizenship behavior (OCB), most of them have been performed in isolation, resulting in inconsistent findings and a lack of a systematic structure for understanding how abusive supervision affects OCB. Building on the conservation of resources theory, this study aims to investigate the impact of abusive supervision on OCB through the mediating role of burnout. Additionally, the moderating influence of workplace friendship on the link between abusive supervision and burnout was examined. Design/methodology/approach We used data from a two-wave survey of 316 employees with a time interval of 4 weeks. We conducted a mediated moderation analysis to test our model using PROCESS (Hayes, 2013), a statistical macro for SPSS, to examine moderated mediation models' direct and indirect effects. Findings The findings revealed that burnout completely mediated the association between abusive supervision and OCB. Additionally, workplace friendships strengthen employees' social networks, providing them with increased resources and support when facing abusive supervision compared to those lacking such friendships. The results have both theoretical and practical implications, which are discussed. Originality/value First, this study examined the moderating role of workplace friendship and the mediating role of burnout in the relationship between abusive supervision and OCB. This is a novel contribution to the literature, as previous research has not examined these factors. Previous research has shown that abusive supervision can lead to decreased effort, but the mechanisms that affect job performance have attracted relatively little attention
Abusive supervision · Burnout · Citizenship · Friendship · Organizational citizenship behavior · Organizational commitment · Political science · Applied Psychology · Clinical Psychology · Job Satisfaction and Organizational Behavior · Psychology · Social Psychology · Workaholism, burnout, and well-being · Workplace Spirituality and Leadership
Estimating Nonresponse Bias in Mail Surveys
Convergence of Structural Equation Modeling and Multilevel Modeling
Measurement models for linking latent variables and indicators
Consumer response to corporate irresponsible behavior
Integrating the Bright and Dark Sides of OCB
Measurement artifacts in the assessment of counterproductive work behavior and organizational citizenship behavior
Consequences of abusive supervision
Abusive Supervision and Employee Well‐Being
Does power distance exacerbate or mitigate the effects of abusive supervision? It depends on the outcome.
Emotional exhaustion as a predictor of job performance and voluntary turnover.
Organizational Tenure and Job Performance
Burnout and work engagement
Antecedents of Abusive Supervision
Methods for integrating moderation and mediation
Sources of Method Bias in Social Science Research and Recommendations on How to Control It
The Influence of Culture, Community, and the Nested‐Self in the Stress Process
Getting to the “COR”
Social Exchange Theory
Workplace incivility and organizational citizenship behaviour
Abusive supervision and organizational citizenship behavior
Linking abusive supervision to job embeddedness
Study on the influence mechanism of leaders’ abusive supervision on employees’ bootlegging innovation behavior
Relationship of abusive supervision and employees’ helping behaviors
Development and Validation of Scores on a Two-Dimensional Workplace Friendship Scale
Abusive supervision and work–family conflict
Addressing Moderated Mediation Hypotheses
“Incivility, social undermining, bullying…oh my!”
Abusive Supervision
A review of abusive supervision research
Abusive Supervision and Employee Empowerment
Supervisors' exceedingly difficult goals and abusive supervision
A meta-analytic comparison of self-reported and other-reported organizational citizenship behavior
A cross‐cultural examination of subordinates' perceptions of and reactions to abusive supervision
Abusive supervision and feedback avoidance
Workplace Relations
Conservation of resources
Job Burnout
Social Desirability Bias and the Validity of Indirect Questioning
| Velocidad de citación | historical |
|---|---|
| Altamente citado | No |