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Concerns of Owner-Occupants in Realising the Aims of Energy Transition

Datos Bibliográficos

ID22018168
AutoresMieke Oostra (University of Applied Sciences Utrecht), Nelleke Nelis
Año2022
Volumen7
Número2
Páginas45-57
Fecha de publicación2022-04-28
Peer ReviewedSí
Open AccessSí
TipoARTICLE
RevistaUrban Planning (JOURNAL)
Identificadores de la revistaISSN: 2183-7635 • E-ISSN: 2183-7635
EditorialCogitatio (PUBLISHER • PT)
DOI10.17645/up.v7i2.5043
OpenAlexW4225002708
IdiomaEN
Citas recibidas2
Referencias citadas18

Although there is an array of technical solutions available for retrofitting the building stock, the uptake of these by owner-occupants in home improvement activities is lagging. Energy performance improvement is not included in maintenance, redecoration, and/or upgrading activities on a scale necessary to achieve the CO 2 reduction aimed for in the built environment. Owner-occupants usually adapt their homes in response to everyday concerns, such as having enough space available, increasing comfort levels, or adjusting arrangements to future-proof their living conditions. Home energy improvements should be offered accordingly. Retrofit providers typically offer energy efficiency strategies and/or options for renewable energy generation only and tend to gloss over home comfort and homemaking as key considerations in decision-making for home energy improvement. In fact, retrofit providers struggle with the tension between customisation requirements from private homeowners and demand aggregation to streamline their supply chains and upscale their retrofit projects. Customer satisfaction is studied in three different Dutch approaches to retrofit owner-occupied dwellings to increase energy efficiency. For the analysis, a customer satisfaction framework is used that makes a distinction between satisfiers, dissatisfiers, criticals, and neutrals. This framework makes it possible to identify and structure different relevant factors from the perspective of owner-occupants, allows visualising gaps with the professional perspective, and can assist to improve current propositions

Architectural engineering · Built environment · Business · Civil engineering · Efficient energy use · Environmental economics · Lagging · Passive house · Renewable energy · Retrofitting · Engineering · Facilities and Workplace Management · Sustainable Building Design and Assessment · Urban Planning and Valuation

  • Challenges of Energy Renovation

    Open Access•Tineke van der Schoor, Fred Sanders•Urban Planning•2022

  • Home energy efficiency upgrades are easy right?! A systematic review of factors influencing homeowner behaviour across multiple levels

    Open Access•Céline Klemm, Mark Boulet et al.•Energy Research & Social Science•2025

  • Satisfaction

    Richard L Oliver•Satisfaction : a Behavioral…•2014

  • Prospect Theory

    Daniel Kahneman, Amos Tversky•Econometrica•1979

  • Why do homeowners renovate energy efficiently? Contrasting perspectives and implications for policy

    Open Access•Charlie Wilson, Lucy Crane et al.•Energy Research & Social Science•2015

  • Reframing policy for the energy efficiency challenge

    Open Access•Noam Bergman, Timothy J Foxon•Energy Research & Social Science•2019

  • Two-factor Theory and Consumer Satisfaction

    R Neil Maddox•Journal of Consumer Research•1981

Obras citantes distintas2
Citas por año0,5
Intervalo de citas2022 - 2025 (4)
Velocidad de citaciónrecent
Altamente citadoNo
Tipos de citaNeutras: 2
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