The technological mediation of the nursing-medical boundary

Norwegian medical emergency communication (AMK) centres are staffed by nurses, who administer requests for ambulance services or access to a doctor. The central position of nurses and the fact that they communicate with doctors by telephone and radio, make this a setting where the doctor-nurse relationship is highly visible. A two-year study of AMK centres showed that much of the work of these centres proceeds quite independently of doctors, as nurses function as competent suppliers of advice or 'medical oracles'. The doctor-designed Index for Medical Emergency Assistance is deficient as a tool for guiding nurses' decisions, since it fails to take account of the dynamics of real nursing practice, which is based on experiential knowledge, support from colleagues and collective learning. Data on nursing work in the AMK centres suggest that these nurses have more influence and autonomy in the nurse-doctor interaction than most past studies have indicated

Autonomy · Experiential learning · Function (biology) · Mediation · Norwegian · Pedagogy · Sociology · Work (physics) · Education, Healthcare and Sociology Research · Information Systems Theories and Implementation · Language, Discourse, Communication Strategies · Medicine · Nursing · Psychology

• Je me permets de te déranger pour te demander un petit conseil’

  Open Access•Cécile Petitjean, Anca Sterie et al.•Cahiers du Centre de Linguistique…•2015

  Añadir item

• Knowledge Management in Locating the Patient in an Emergency Medical Service in Italy

  Open Access•Fabio Dovigo, Ilaria Redaelli•Computer Supported Cooperative…•2010

  Añadir item

• Diagnostic Work through Evidence-Based Guidelines

  Esther van Loon, Teun Zuiderent-Jerak et al.•Science as Culture•2013

  Añadir item

• Un/doing Gender with ICT

  Halford, Ann Therese Lotherington et al.•NORA - Nordic Journal of Feminist…•2010

  Añadir item

• Decision-making, uncertainty and risk

  Gloria Lankshear, E Ettorre et al.•Health Risk & Society•2005

  Añadir item

• Getting the Whole Picture

  Halford, Ann Therese Lotherington et al.•Information Communication & Society•2010

  Añadir item

• Professionelle Urteilsbildung in der Sozialen Arbeit

  Open Access•Pascal Bastian, Mark Schrödter•Soziale Passagen•2014

  Añadir item

• A Dynamic Perspective of Internet Service Provider Adoption of Emergent Network Technology

  Open Access•Richard Canevez, Carleen Maitland et al.•Journal of Information Policy•2020

  Añadir item

• Layers in Sorting Practices

  Open Access•Naja Holten Møller, Pernille Bjørn•Computer Supported Cooperative…•2011

  Añadir item

• Triage Drift

  Open Access•Pernille Bjørn, Kjetil Rodje•Computer Supported Cooperative…•2008

  Añadir item

• Telephone advisory services—nursing between organisational and occupational professionalism

  Open Access•Ylva Fältholm, Anna Jansson•New Technology Work and Employment•2008

  Añadir item

• We are nurses, we are supposed to care for people’

  Open Access•Frank Mueller, Raffaella Valsecchi et al.•New Technology Work and Employment•2008

  Añadir item

• A failed panopticon

  Open Access•Stephen Timmon, Stephen Timmons•New Technology Work and Employment•2003

  Añadir item

• Risk and the Responsible Health Consumer

  Open Access•J Goode, David Greatbatch et al.•Critical Social Policy•2004

  Añadir item

• Making sense of professional identities

  Open Access•Maja Korica, Eamonn Molloy•Human Relations•2010

  Añadir item

• Workplace assimilation and professional jurisdiction

  Open Access•Lars E F Johannessen•Social Science & Medicine•2018

  Añadir item

• The symbolic affordances of a video-mediated gaze in emergency psychiatry

  Open Access•Marianne V Trondsen, Aksel Tjora et al.•Social Science & Medicine•2018

  Añadir item

• Separating, replacing, intersecting

  Open Access•Elisa Liberati•Social Science & Medicine•2017

  Añadir item

• Overcoming gendered and professional hierarchies in order to facilitate escalation of care in emergency situations

  Open Access•Nicola Mackintosh, Jane Sandall•Social Science & Medicine•2010

  Añadir item

• Square pegs in round holes

  Open Access•Aksel Tjora, Aksel Hagen Tjora et al.•Social Science & Medicine•2009

  Añadir item

• Expert nurses and the division of labour in hospitals

  Open Access•Simon Carmel, Denise Baker-Mcclearn et al.•Health An Interdisciplinary…•2012

  Añadir item

• Swift Transport versus Information Gathering

  Open Access•Tobias Samuelsson, Boel Berner•Journal of Contemporary Ethnography•2013

  Añadir item

• Upsetting the Order of Teamwork

  Open Access•Dawn Goodwin•Sociology•2007

  Añadir item

• Access, boundaries and their effects

  Open Access•Dawn Goodwin, Catherine Pope et al.•Sociology of Health & Illness•2005

  Añadir item

• Beyond guidelines

  Open Access•Lars E F Johannessen•Sociology of Health & Illness•2017

  Añadir item

• You're looking for different parts in a jigsaw

  Open Access•Kate Reed, Inna Kochetkova et al.•Sociology of Health & Illness•2016

  Añadir item

• Some of our concepts are missing

  Open Access•Celia Davies•Sociology of Health & Illness•2003

  Añadir item

• Technology and medical practice

  Open Access•C Heath, Paul Luff et al.•Sociology of Health & Illness•2003

  Añadir item

• Rural Nurse Specialists

  R Fitzgerald, Ruth P Fitzgerald•Medical Anthropology•2008

  Añadir item

• The Doctor-Nurse Game

  Leonard I Stein•Archives of General Psychiatry•1967

  Añadir item

• Studies in ethnomethodology

  Harold Garfinkel•Studies in ethnomethodology•1984

  Añadir item

• Men and their work

  Everett C Hughes•Men and their work•1981

  Añadir item

• The Social construction of technological systems

  T J Pinch, Thomas Parke Hughes et al.•The Social construction of…•1989

  Añadir item

• The Social shaping of technology

  Donald A Mackenzie, Judy Wajcman•The Social shaping of technology•1985

  Añadir item

• Labor and Monopoly Capital

  Douglas F Dowd, Harry Braverman•Contemporary Sociology A Journal…•1976

  Añadir item

• Labor and Monopoly Capital

  D Tomich, Harry Braverman•Contemporary Sociology A Journal…•1976

  Añadir item

• Cognition and Communication at Work

  Open Access•Edwin Hutchins, L Suchman et al.•Cognition and Communication at Work•1996

  Añadir item

• Economic Action and Social Structure

  Mark Granovetter•American Journal of Sociology•1985

  Añadir item

• Social Influence and the Social-Psychological Function of Deference

  William A Rushing•Social Forces•1962

  Añadir item

• The Social Construction of Facts and Artefacts

  Open Access•Trevor Pinch, Trevor J Pinch et al.•Social Studies of Science•1984

  Añadir item

• Medicine and Nursing

  Celia Davies, Walby et al.•Contemporary Sociology A Journal…•1996

  Añadir item

• Professionalism Reborn

  Christine Parker, Eliot Freidson•Contemporary Sociology A Journal…•1995

  Añadir item

• Talking about machines

  Julian E Orr•Talking about machines•1996

  Añadir item

• Problems and promises of the protocol

  Open Access•Marc Berg•Social Science & Medicine•1997

  Añadir item

• Physicians in Restraints

  Open Access•Cindy A Stearns•Qualitative Health Research•1991

  Añadir item

• The Shopfloor Politics of New Technology

  Pamela S Tolbert, Barry Wilkinson•Industrial and Labor Relations…•1984

  Añadir item

• Organizational Learning

  Open Access•Ch Argyris, Donald A Schon•Revista Española de Investigaciones…•1997

  Añadir item

• Situated Learning

  Open Access•Jean Lave, Etienne Wenger•Situated Learning•1991

  Añadir item

• Cognition in the Wild

  Maurice Bloch, Edwin Hutchins•Journal of the Royal Anthropologica…•1998

  Añadir item

• When nurse knows best

  Open Access•David Hughes•Sociology of Health & Illness•1988

  Añadir item

• Normal rubbish

  Open Access•Roger Jeffery, R I Jeffery•Sociology of Health & Illness•1979

  Añadir item

• The interplay between doctors and nurses-a negotiated order perspective

  Open Access•Roland Svensson•Sociology of Health & Illness•1996

  Añadir item

• The Ambulance Journey as an Information Generating Process

  Open Access•David Hughes•Sociology of Health & Illness•1980

  Añadir item

• Introduction

  Open Access•Mary Ann Elston•Sociology of Health & Illness•1997

  Añadir item

• The Nursing-Medical Boundary

  Open Access•Davina Allen•Sociology of Health & Illness•1997

  Añadir item