Workplace Friendship in the Electronically Connected Organization

Datos Bibliográficos

ID2270168
AutoresPatricia M Sias (0000-0002-6475-1642, University of Arizona), Hannah Pedersen (Washington State University), Erin B Gallagher, Erin Gallagher (0009-0003-8352-9777, Oregon State University), Irina Kopaneva (0000-0003-1526-6955, Washington State University)
Año2012
Volumen38
Número3
Páginas253-279
Fecha de publicación2012-07-01
Open AccessSí
TipoARTICLE
RevistaHuman Communication Research (JOURNAL)
Identificadores de la revistaISSN: 0360-3989 • E-ISSN: 1468-2958
EditorialOxford University Press (OUP) (PUBLISHER)
DOI10.1111/j.1468-2958.2012.01428.x
OpenAlexW2071536816
IdiomaEN
Citas recibidas16
Referencias citadas41

This study examined information communication technologies and workplace friendship dynamics. Employees reported factors that influenced their initiation of friendship with a coworker and reported patterns and perceptions of communication with their workplace friend via different communication methods. Results indicated that personality, shared tasks, and perceived similarity are the most important factors to coworker friendship initiation, and the importance of physical proximity to workplace friendship is diminishing in the electronically connected workplace. Results confirm the primacy of face-to-face interaction for workplace friendship initiation and maintenance. E-mail, phone, and texting were also central to communication among workplace friends. The amount of time spent telecommuting affected workplace friendship initiation and communication. Finally, generational differences were identified with respect to Internet-based communication methods

Friendship · Interpersonal relationship · Organizational communication · Perception · Phone · Public relations · Telecommuting · The Internet · World Wide Web · Engineering · Impact of Technology on Adolescents · Knowledge Management and Sharing · Psychology · Social Psychology · Team Dynamics and Performance