Rule breaking in social care

Hierarchy, Contentiousness and Informal Rules

Datos Bibliográficos

ID2374022
AutoresDermot Breslin (0000-0001-8309-7095, Sheffield University Management School, UK, autor de correspondencia), Geoffrey Wood (0000-0002-6690-338X)
Año2016
Volumen30
Número5
Páginas750-765
Fecha de publicación2016-10-01
Peer ReviewedSí
Open AccessSí
TipoARTICLE
RevistaWork Employment and Society (JOURNAL)
Identificadores de la revistaISSN: 0950-0170 • E-ISSN: 1469-8722
EditorialSAGE Publications Inc (PUBLISHER)
DOI10.1177/0950017015595956
OpenAlexW2287090738
IdiomaEN
Citas recibidas4
Referencias citadas36

Taking a longitudinal case study approach, this article examines the process of rule breaking in a newly formed UK domiciliary care provider. In this study, the founder acted in such a manner so as to partially decouple the organization from externally imposed institutional rules and regulations, allowing the emergence of informal rules between carer and client. These informal rules increasingly guided the behaviours of care workers over time, resulting in the breach of formal strictures. Building on the dimensions of hierarchy and contentiousness, rule breaking is conceptualized here as a phenomenon which occurs as a result of the tension between competing formal and informal rules, at multiple levels throughout the organizational hierarchy

Epistemology · Hierarchy · Phenomenon · Political science · Process (computing · Sociology · Computer Science · Healthcare innovation and challenges · Labor Movements and Unions · Law · Management and Organizational Studies