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Investing emotions at work

Exploring emotional labour of women in Indian anti-trafficking NGOs

Datos Bibliográficos

ID3886925
AutoresPranjali Das (Central European University, autor de correspondencia)
Año2024
Volumen34
Número6
Páginas669-679
Fecha de publicación2024-08-17
Peer ReviewedSí
Open AccessNo
TipoARTICLE
RevistaDevelopment in Practice (JOURNAL)
Identificadores de la revistaISSN: 0961-4524 • E-ISSN: 1364-9213
EditorialInforma UK Limited (PUBLISHER • GB)
DOI10.1080/09614524.2023.2286203
OpenAlexW4389475081
IdiomaEN
Referencias citadas37

This article studies the experience of emotional labour by women in Indian NGOs. Drawing on in-depth interviews with 11 women across four anti-trafficking organisations in Kolkata, this paper highlights how emotional labour has been rationalised as women’s work. It shares the emotional distress and vulnerability women encounter due to the under-recognition of their labour. Despite the overwhelming nature of their work, women consider it a trade-off for the empowerment they experience due to their memberships with NGOs. Concluding remarks entail the need for NGOs to support the well-being of their workers

Distress · Economic growth · Economics · Emotional distress · Emotional labor · Empowerment · Political science · Sociology · Emotional Labor in Professions · Employment and Welfare Studies · Gender Studies · Labor Movements and Unions · Psychology · Social Psychology

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