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Internal quality assurance in universities

Does NPM matter

Datos Bibliográficos

ID4098421
AutoresTommaso Agasisti (0000-0002-8146-3079, Politecnico di Milano), G Barbato (0000-0002-4209-6464, University of Milan, autor de correspondencia), Martina Dal Molin (0000-0003-3899-8657, University Carlo Cattaneo), M Turri (0000-0003-4964-0087, University of Milan)
Año2019
Volumen44
Número6
Páginas960-977
Fecha de publicación2019-06-03
Peer ReviewedSí
Open AccessNo
TipoARTICLE
RevistaStudies in Higher Education (JOURNAL)
Identificadores de la revistaISSN: 0307-5079 • E-ISSN: 1470-174X
EditorialInforma UK Limited (PUBLISHER • GB)
DOI10.1080/03075079.2017.1405252
OpenAlexW2768604177
IdiomaEN
Citas recibidas9
Referencias citadas31

Following the ideas of New Public Management, Quality Assurance (QA) practices have become a relevant concern for public organizations. In the Higher Education sector, QA policies have inspired different reforms, becoming a debated issue for universities’ leaders and policy-makers. This article analyzes the implementation of a newly defined committee for quality assurance (QAC) within Italian universities in order to identify if, as happened in other NPM reforms, it represents a further example of ‘implementation gap’; and to detect the key variables that promote a satisfactory QAC functioning. Based on both the analysis of the composition and the role of QAC in all the Italian public universities and significant case studies, we have identified some core variables that promote the implementation of an effective QAC and ultimately supports the overall QA policy

Business · Higher education · Political science · Public relations · Public sector · Quality assurance · Higher Education Governance and Development · Management and Organizational Studies · Public Administration · Accounting · Finance · Marketing

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Obras citantes distintas9
Citas por año1,5
Intervalo de citas2020 - 2025 (6)
Velocidad de citaciónrecent
Altamente citadoNo
Tipos de citaNeutras: 9
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