Strangers in the sheets
How Airbnb hosts overcome uncertainty
Datos Bibliográficos
| ID | 4237754 |
|---|---|
| Autores | I Ladegaard (0000-0001-9480-551X, Department of Sociology, University of Illinois at Urbana-Champaign, Urbana, IL, USA, autor de correspondencia) |
| Año | 2021 |
| Volumen | 19 |
| Número | 4 |
| Páginas | 1245-1264 |
| Fecha de publicación | 2021-11-03 |
| Peer Reviewed | Sí |
| Open Access | Sí |
| Tipo | ARTICLE |
| Revista | Socio-Economic Review (JOURNAL) |
| Identificadores de la revista | ISSN: 1475-1461 • E-ISSN: 1475-147X |
| Editorial | Oxford University Press (PUBLISHER • GB) |
| DOI | 10.1093/ser/mwab013 |
| OpenAlex | W3203427273 |
| Idioma | EN |
| Citas recibidas | 3 |
| Referencias citadas | 38 |
Uncertainty is typically viewed as an impediment to trade. I argue that in morally attuned markets, where actors seek not just economic transactions but also social connection, uncertainty contributes to market order and reproduction. Drawing on in-depth interviews with 40 Airbnb hosts, I first explain how market risks are inadequately mitigated by social credit data, that is, publicly available information about exchange partners, and by institutional safeguards, such as the platform's insurance policy. I then explain how hosts overcome remaining uncertainties by getting to know and building rapport with their guests. This emotional labor is in turn converted to meaningful social relations that motivate further hosting. In some cases, these ad hoc ties transcend the market and live on as authentic friendships
Business · Economics · Interpersonal ties · Law and economics · Order (exchange) · Reproduction · Social worlds · Sociology · Digital Economy and Work Transformation · Sex work and related issues · Sharing Economy and Platforms
Ignorance and Surprise
Antecedents of trust in the sharing economy
Mistakenly seeking solitude.
Organizations and Movements
Global Care Chains and Emotional Surplus Value
The Managed Heart
Open Secrecy
Trust as a Social Reality
The Sources and Consequences of Embeddedness for the Economic Performance of Organizations
The digital divide shifts to differences in usage
The bright side of emotional labor
The Psychosocial Consequences of Emotional Labor
The "sharing" economy
Socially Embedded Consumer Transactions
The Iron Cage Revisited
How Cultural Tastes Shape Personal Networks
Seeing like a market
Domesticating the market
The Sense of Dissonance
Hosting the comfortably exotic
Trolley Dolly or Skilled Emotion Manager? Moving on from Hochschild's Managed Heart
The Highs and Lows of Emotional Labor
Emotional Labor and Organized Emotional Care
The Effects of Occupational Characteristics on the Experience and Expression of Anger in the Workplace
Economics of Convention and New Economic Sociology
The Sociology of Markets
What Do Platforms Do? Understanding the Gig Economy
The Sociology of Emotional Labor
Toward a General Theory of Strategic Action Fields
Where Do Interorganizational Networks Come From
Dependence and precarity in the platform economy
Towards a more pragmatic sociology of markets
The social order of markets
What is sociological about economic sociology? Uncertainty and the embeddedness of economic action
| Obras citantes distintas | 3 |
|---|---|
| Citas por año | 1,5 |
| Intervalo de citas | 2024 - 2025 (2) |
| Velocidad de citación | recent |
| Altamente citado | No |
| Tipos de cita | Neutras: 2 |