Plataformas digitales del trabajo de cuidado doméstico remunerado en Colombia

El caso de Hogarú

Datos Bibliográficos

ID4518239
AutoresJeanny Lucero Posso Quiceno (0000-0003-2569-2421, Universidad del Valle), Suelen Emilia Castiblanco Moreno (0000-0003-4161-2460, University of La Salle), Javier A Pineda D (0000-0003-1183-7677, Universidad de los Andes)
Año2024
Número89
Páginas101-118
Fecha de publicación2024-07-02
Peer ReviewedSí
Open AccessSí
TipoARTICLE
RevistaRevista de Estudios Sociales (JOURNAL)
Identificadores de la revistaISSN: 0123-885X • E-ISSN: 1900-5180
EditorialUniversidad de los Andes (PUBLISHER • VE)
DOI10.7440/res89.2024.06
OpenAlexW4400280736
IdiomaES
Citas recibidas2
Referencias citadas19

This article explores how digital platforms have changed working conditions and labor relations in domestic and care work in recent years. The study focuses on Hogarú, a digital platform in Colombia. Through a qualitative study involving interviews and focus groups, we analyze Hogarú's business model, along with the changes in working conditions for domestic workers compared to traditional employment methods. The study highlights two main findings. First, digital platforms can enhance domestic workers' bargaining power by raising awareness of their rights, professionalizing their work, promoting physical meeting spaces with other workers, providing ongoing training, and ensuring fundamental rights. Second, while digital platforms can shift the traditional labor relationship from one where the domestic worker directly offers care services to one managed by the company, power imbalances and low recognition of this work persist. This article offers insights into digital labor platforms from the perspective of the workers involved

Art · Humanities · Employment, Labor, and Gender Studies · Labor Law and Work Dynamics · Social Sciences and Policies