Service quality perceptions and patient satisfaction
A Study of Hospitals in a Developing Country
Datos Bibliográficos
| ID | 4792143 |
|---|---|
| Autores | Syed Saad Andaleeb (0000-0002-7203-0378, Pennsylvania State University, autor de correspondencia) |
| Año | 2001 |
| Volumen | 52 |
| Número | 9 |
| Páginas | 1359-1370 |
| Fecha de publicación | 2001-05-01 |
| Peer Reviewed | Sí |
| Open Access | Sí |
| Tipo | ARTICLE |
| Revista | Social Science & Medicine (JOURNAL) |
| Identificadores de la revista | ISSN: 0277-9536 • E-ISSN: 1873-5347 |
| Editorial | Elsevier BV (PUBLISHER) |
| DOI | 10.1016/s0277-9536(00)00235-5 |
| PMID | 11286361 |
| OpenAlex | W2065422275 |
| Idioma | EN |
| Citas recibidas | 47 |
| Referencias citadas | 11 |
Business · Context (archaeology · Developing country · Economic growth · Family medicine · Geography · Health care · Health care quality · Patient satisfaction · Perception · Political science · Public relations · Quality (philosophy · Service (business · Service delivery framework · Service quality · Consumer Retail Behavior Studies · Customer Service Quality and Loyalty · Medicine · Nursing · Patient Satisfaction in Healthcare · Psychology · Marketing
Informed choice in modern contraceptive method use
Determinants of patient satisfaction
Poverty and Access to Health Care in Developing Countries
Will China's Cooperative Medical System fail again? Insight from farmer satisfaction survey
Perceived quality of care of primary health care services in Burkina Faso
Patient satisfaction with health services in Bangladesh
Relationship Among Service Quality, Patient Satisfaction and Patient Loyalty
Analysis of case management service quality for PCI patients based on the SERVQUAL model
A dual-factor theory of WTs adoption in aged care service operations – a cross-country analysis
Identifying what contraceptive side effects women are told about during counseling using nationally representative PMA Ethiopia 2019 cross-sectional data
Outcomes of a multifaceted intervention to improve maternal satisfaction with care in secondary hospitals in Nigeria
Implementation of the Intergrowth-21 St Gestational Dating and Fetal and Newborn Growth Standards in Nairobi, Kenya
Impact of the Japanese 5S management method on patients’ and caretakers’ satisfaction
Do women’s perspectives of quality of care during childbirth match with those of providers? A qualitative study in Uttar Pradesh, India
The application of a biometric identification technique for linking community and hospital data in rural Ghana
Delivery should happen soon and my pain will be reduced
Driving Patient eWOM
An assessment of the quality of care provided at primary health care centres in camps for internally displaced persons in Iraq in 2018
Access and utilisation of healthcare services in rural Tanzania
Promoting OPD Patient Satisfaction through Different Healthcare Determinants
What Factors Affect Patient Satisfaction in Public Sector Hospitals
Promoting Healthcare Sustainability in Developing Countries
Perceptions of Good-Quality Antenatal Care and Birthing Services among Postpartum Women in Nepal
Patient Satisfaction with Health Care Services; An Application of Physician’s Behavior as a Moderator
Determinants of Patient-Perceived Primary Healthcare Quality in Lithuania
Evaluation of Patient and Medical Staff Satisfaction regarding Healthcare Services in Wuhan Public Hospitals
Association Between Disrespect and Abuse During Childbirth and Women’s Confidence in Health Facilities in Tanzania
The Relationship Between Distance and Post-operative Visit Attendance Following Medical Male Circumcision in Nyanza Province, Kenya
Improving Access to Government Health Care in Rural Bangladesh
Service Quality Assessment of Hospitals in Asian Context
Validation of a Measure of Chinese Outpatients’ Satisfaction in the Taiwan Setting
Gaps in Access to Health Services
Exploring patient's experiential values and its impact on service quality assessment by Indian consumers in public health institution
The effects of social support on health, well-being and management of diabetes mellitus
Women’s experience of post-natal care
Do incentives matter when working for god? The impact of performance-based financing on faith-based healthcare in Uganda
Can the health system deliver? Determinants of rural Liberians’ confidence in health care
Going operational with health systems governance
Integrating refugee and host health services in West Nile districts, Uganda
Locating ‘Quality’ in Health Care and Universal Health Care Mosaic
Evaluating Quality of Contraceptive Counseling
Health service quality and patients’ satisfaction among hospitals
Villagers
Using locational data in a novel mixed-methods sequence design
Expectations of telemedicine health service adoption in rural Bangladesh
A mixed-method pilot study to improve patient satisfaction in rural Uganda
Patients' and Caretakers' Satisfaction at Western Regional Hospital, Pokhara, Nepal
| Obras citantes distintas | 47 |
|---|---|
| Citas por año | 1,96 |
| Intervalo de citas | 2002 - 2026 (25) |
| Velocidad de citación | current |
| Altamente citado | No |
| Tipos de cita | Neutras: 46 |