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A Fine Line to Walk

Case Managers' Perspectives on Sharing Information With Families

Datos Bibliográficos

ID5454905
AutoresFang-Pei Chen (Columbia University, New York, New York, USA), Fang‐pei Chen (0000-0003-3098-4883, Columbia University, autor de correspondencia)
Año2008
Volumen18
Número11
Páginas1556-1565
Fecha de publicación2008-11-01
Peer ReviewedSí
Open AccessSí
TipoARTICLE
RevistaQualitative Health Research (JOURNAL)
Identificadores de la revistaISSN: 1049-7323 • E-ISSN: 1552-7557
EditorialSAGE Publications Inc (PUBLISHER)
DOI10.1177/1049732308325539
PMID18849516
OpenAlexW2122055104
IdiomaEN
Citas recibidas4
Referencias citadas20

In the United States, sharing information with families in health care involves competing demands between clients' rights to confidentiality and families' wishes to know. In this article, I explore how community mental health providers share information with families of clients with severe mental illness. I interviewed 24 case managers in assertive community treatment programs. Results show that case managers share information with families to attain treatment goals rather than to support families in providing care. Case managers respect clients' confidentiality and do not release information without client consent. However, the absence of client consent posts an ethical dilemma when families provide helpful information for clients' treatment. Case managers find themselves walking a fine line between adhering to confidentiality guidelines and working for the clients' best interests. The findings suggest the need to expand confidentiality laws to the exchange of information and to develop guidelines for working with families in community settings

Assertive community treatment · Business · Confidentiality · Dilemma · Health care · Information sharing · Informed consent · Internet privacy · Mental health · Mental illness · Political science · Psychiatry · Public relations · Geriatric Care and Nursing Homes · Healthcare Decision-Making and Restraints · Law · Medicine · Mental Health and Patient Involvement · Psychology

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    Elleke Landeweer, Tineke Abma et al.•International Journal of Feminist…•2011

  • Patients with severe mental illness and the ethical challenges related to confidentiality during family involvement

    Open Access•Marit Helene Hem, Bert C Molewijk et al.•Frontiers in Public Health•2023

  • A Qualitative Exploratory Study of Family Inclusion in Assertive Community Treatment

    Open Access•Lance T Peterson, Michelle Gricus•Families in Society The Journal…•2023

  • Nouveaux paramètres pour l’élaboration des pratiques de soutien communautaire

    Open Access•Lourdes Rodriguez Del Barrio•Santé mentale au Québec•2011

  • Dimensional Analysis

    Leonard Schatzman•Will Sustainability Fly?•2024

  • Advocacy of Women Family Caregivers

    Open Access•Anne Neufeld, Margaret J Harrison et al.•Qualitative Health Research•2008

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  • Client confidentiality and the family's need to know

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Obras citantes distintas4
Citas por año0,27
Intervalo de citas2011 - 2023 (13)
Velocidad de citaciónhistorical
Altamente citadoNo
Tipos de citaNeutras: 3
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