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Conveying Mission Through Outcome Measurement

Services to the Homeless in New York City

Datos Bibliográficos

ID6329201
AutoresGordon J Campbell, Elizabeth Mccarthy (0000-0002-9996-7988), Elizabeth D Mccarthy (0009-0006-7340-8359)
Año2000
Volumen28
Número2
Páginas338-352
Fecha de publicación2000-05-01
Peer ReviewedSí
Open AccessSí
TipoARTICLE
RevistaPolicy Studies Journal (JOURNAL)
Identificadores de la revistaISSN: 0190-292X • E-ISSN: 1541-0072
EditorialWiley (PUBLISHER • GB)
DOI10.1111/j.1541-0072.2000.tb02034.x
OpenAlexW1969469700
IdiomaEN
Citas recibidas5
Referencias citadas10

This paper outlines the policy decision to implement a performance incentive program in a large social services agency. Specifically, it describes the evolution of services to homeless people in New York City, including the creation of the New York City Department of Homeless Services, the privatization of a majority of the shelter system, and the redefinition of the role of government in the provision of homeless services. It explains how performance measurement is an integral part of this evolution, and the numerous challenges that this initiative has presented to management of the Department

Agency (philosophy · Business · Economic growth · Economics · Government (linguistics · Human services · Incentive · Outcome (game theory · Political science · Public relations · Social Welfare · Sociology · Homelessness and Social Issues · Nonprofit Sector and Volunteering · Public Administration · Religion, Society, and Development

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    Ralph M Kramer, Ralph Kramer•Voluntary Agencies in the Welfare…•1981

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    Steven Rathgeb Smith, Michael Lipsky et al.•Nonprofits for Hire•1993

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  • What Right Do Public Managers Have to Lead

    Robert D Behn•Public Administration Review•1998

  • Implementing Performance Monitoring

    Gary T Henry, Kent C Dickey•Public Administration Review•1993

  • Contracting for Services in a Decentralized System

    R Smith, S R Smith et al.•Journal of Public Administration…•1996

Obras citantes distintas5
Citas por año0,21
Intervalo de citas2002 - 2020 (19)
Velocidad de citaciónhistorical
Altamente citadoNo
Tipos de citaNeutras: 5
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