The impact of the delegated management model of urban piped service delivery on water quality in Kisumu, Kenya

Datos Bibliográficos

ID6459479
AutoresLorna Grace Okotto (0000-0003-0109-3942), Joseph Okotto-Okotto (0000-0002-4656-8369), Peggy Wanza (0000-0003-3195-8054), Jim Wright (0000-0002-8842-2181)
Año2025
Volumen96
Páginas102010-102010
Fecha de publicación2025-07-21
Peer ReviewedSí
Open AccessSí
TipoARTICLE
RevistaUtilities Policy (JOURNAL)
Identificadores de la revistaISSN: 0957-1787 • E-ISSN: 1878-4356
EditorialElsevier BV (PUBLISHER)
DOI10.1016/j.jup.2025.102010
OpenAlexW4412508380
IdiomaEN
Citas recibidas1
Referencias citadas23

Delegated management (DMM) is a water service delivery model, whereby micro-operators financially and operationally manage underserved areas of a piped network. This post-hoc evaluation aimed to assess the impact of DMM on water safety. Kiosk and household stored water in DMM and matched control areas were tested for microbiological quality, showing comparable, substantial post-collection contamination. DMM increased household piped connections, reducing the need for household water storage and thereby post-collection contamination. However, DMM kiosk users remain exposed to recontaminated water. DMM remains a viable service delivery model, but other strategies are needed to address post-collection contamination of household stored water

Business · Economics · Environmental economics · Environmental planning · Geography · Operations management · Quality (philosophy · Service (business · Service delivery framework · Service quality · Water resource management · Child Nutrition and Water Access · Environmental Science · Poverty, Education, and Child Welfare · Urban and Rural Development Challenges · Marketing