Expectations of users of conference interpretation

Datos Bibliográficos

ID7302088
AutoresPeter Moser (0000-0003-1956-9742, SRZ - Stadt + Regionalforschung GmbH, Vienna, autor de correspondencia)
Año1996
Volumen1
Número2
Páginas145-178
Fecha de publicación1996-01-01
Peer ReviewedSí
Open AccessNo
TipoARTICLE
RevistaInterpreting International Journal of Research and Practice in Interpreting (JOURNAL)
Identificadores de la revistaISSN: 1384-6647 • E-ISSN: 1569-982X
EditorialJohn Benjamins Publishing Company (PUBLISHER • NL)
DOI10.1075/intp.1.2.01mos
OpenAlexW2029414652
IdiomaEN
Citas recibidas25

In the present study the quality of interpretation services is measured against the judgements, needs and expectations of users of that service. Using the methods of empirical social sciences research, it brings together the evaluations produced by a wide range of users and attempts to interpret their significance. User responses were obtained in the context in which the respondents were making use of the interpretation services and the data has been analysed against that background. In addition to the situational context, and to the extent that the empirical data permits, account has also been taken of the degree to which respondents' individual characteristics may have influenced their responses to or expectations of interpreter performance. The full questionnaire and survey results are available here

Business · Context (archaeology · Empirical research · Epistemology · Interpretation (philosophy · Interpreter · Quality (philosophy · Service (business · Situational ethics · Applied Psychology · Computer Science · Interpreting and Communication in Healthcare · Psychology · Social Psychology · Marketing