A truly human interface

Interacting Face-to-Face With Someone Whose Words Are Determined by a Computer Program

Datos Bibliográficos

ID8066732
AutoresKevin Corti (autor de correspondencia), Alex Gillespie
Año2015
Volumen6
Páginas634-634
Fecha de publicación2015-05-18
Peer ReviewedSí
Open AccessSí
TipoARTICLE
RevistaFrontiers in Psychology (JOURNAL)
Identificadores de la revistaISSN: 1664-1078 • E-ISSN: 1664-1078
EditorialFrontiers Media (PUBLISHER • CH)
DOI10.3389/fpsyg.2015.00634
PMID26042066
PMCIDPMC4434916
OpenAlexW1498415254
IdiomaEN
Citas recibidas5
Referencias citadas79

We use speech shadowing to create situations wherein people converse in person with a human whose words are determined by a conversational agent computer program. Speech shadowing involves a person (the shadower) repeating vocal stimuli originating from a separate communication source in real-time. Humans shadowing for conversational agent sources (e.g., chat bots) become hybrid agents ("echoborgs") capable of face-to-face interlocution. We report three studies that investigated people's experiences interacting with echoborgs and the extent to which echoborgs pass as autonomous humans. First, participants in a Turing Test spoke with a chat bot via either a text interface or an echoborg. Human shadowing did not improve the chat bot's chance of passing but did increase interrogators' ratings of how human-like the chat bot seemed. In our second study, participants had to decide whether their interlocutor produced words generated by a chat bot or simply pretended to be one. Compared to those who engaged a text interface, participants who engaged an echoborg were more likely to perceive their interlocutor as pretending to be a chat bot. In our third study, participants were naïve to the fact that their interlocutor produced words generated by a chat bot. Unlike those who engaged a text interface, the vast majority of participants who engaged an echoborg did not sense a robotic interaction. These findings have implications for android science, the Turing Test paradigm, and human-computer interaction. The human body, as the delivery mechanism of communication, fundamentally alters the social psychological dynamics of interactions with machine intelligence

Converse · Face (sociological concept · Face-to-face · Human–computer interaction · Interface (matter · Linguistics · Online chat · Test (biology · The Internet · Turing test · World Wide Web · AI in Service Interactions · Computer Science · Deception detection and forensic psychology · Psychology · Social Robot Interaction and HRI · Artificial Intelligence · Communication · Social Psychology