Satisfaction, Gender, and Communication in Medical Visits
Datos Bibliográficos
| ID | 9101202 |
|---|---|
| Autores | Judith A Hall (0000-0001-5840-2895, Northeastern University, autor de correspondencia), Julie T Irish (autor de correspondencia), Debra L Roter, Debra Roter (0000-0003-2203-9697, Johns Hopkins University), Carol M Ehrlich (Harvard University Press), Lucy H Miller (Mount Sinai Hospital) |
| Año | 1994 |
| Volumen | 32 |
| Número | 12 |
| Páginas | 1216-1231 |
| Fecha de publicación | 1994-12-01 |
| Peer Reviewed | Sí |
| Open Access | No |
| Tipo | ARTICLE |
| Revista | Medical Care (JOURNAL) |
| Identificadores de la revista | ISSN: 0025-7079 • E-ISSN: 1537-1948 |
| Editorial | Ovid Technologies (Wolters Kluwer Health) (PUBLISHER) |
| DOI | 10.1097/00005650-199412000-00005 |
| PMID | 7967860 |
| OpenAlex | W2050593940 |
| Idioma | EN |
| Citas recibidas | 34 |
| Referencias citadas | 28 |
The authors conducted two studies of routine medical visits, investigating the relation of physician gender, patient gender, and physician age to patient satisfaction, and the correlations between communication behaviors and satisfaction separately for different combinations of patient and physician gender. Study 1 was based on videotaped visits to a hospital-based internal medicine practice (n = 97 visits). Study 2 was based on audiotaped visits to 11 different community and hospital-based practices in the United States and Canada (n = 524 visits). In both studies, patients examined by younger physicians, especially younger female physicians, reported lower ratings of satisfaction. These findings were true for male and female patients; however, in both studies, the lowest satisfaction in absolute terms was among male patients examined by younger female physicians. The effects were not explained by patient and physician background characteristics or by measured communication during the visit. Correlations between verbal and nonverbal communication and satisfaction for different combinations of physician and patient gender suggested that gender-related values and expectations influence patients' reactions to physicians' behavior. There also was evidence that patient satisfaction is reflected in the patient's affective behavior during the visit
Developmental psychology · Family medicine · MEDLINE · Nonverbal communication · Patient satisfaction · Clinical Psychology · Communication in Education and Healthcare · Medicine · Nursing · Patient Satisfaction in Healthcare · Patient-Provider Communication in Healthcare · Psychology
Understanding the complexities of oral healthcare delivery in correctional settings
Giao Tiếp Của Bác Sĩ Trong Tư Vấn Khám Bệnh Bằng Tiếng Anh Và Tiếng Việt
How does satisfaction with the health-care system relate to patient experience?
Systematic Review
The Roter interaction analysis system (Rias)
Gender, Affiliation, and Control in Physician–Patient Encounters
Physicians’ Speech Complexity and Interrupting Behavior in Pediatric Consultations
First Impressions of Physicians According to Their Physical and Social Group Characteristics
A Doctor’s Worth
Buprenorphine Maintenance Treatment Retention Improves Nationally Recommended Preventive Primary Care Screenings when Integrated into Urban Federally Qualified Health Centers
Inter and intra individual variations in physicians’ verbal behaviour during primary care consultations
Doctor‐patient communication patterns in breast cancer adjuvant therapy discussions
Is Primary Care Patient Experience Associated with Provider-Patient Language Concordance and Use of Interpreters for Spanish-preferring Patients
Physician-Patient Gender and the Recognition and Treatment of Depression in Primary Care
Public management reform and citizen perceptions of the UK health system
Measuring Patient Satisfaction for Quality Improvement
Physician Gender Affects How Physician Nonverbal Behavior Is Related to Patient Satisfaction
Gender and Communication Style in General Practice
Health Care Characteristics Associated With Women's Satisfaction With Prenatal Care
Patients' Health as a Predictor of Physician and Patient Behavior in Medical Visits
Inaccuracies in Physicians' Perceptions of Their Patients
Interactional Synchrony, Positivity, and Patient Satisfaction in the Physician-Patient Relationship
Shadow Coaching Improves Patient Experience With Care, But Gains Erode Later
Can Naive Viewers Put Themselves in the Patients’ Shoes
Addressing the Unit of Analysis in Medical Care Studies
Problems and Prospects in the Study of Physician-Patient Interaction
Physician-patient dialogue surrounding patients' expression of concern
Interruptive patterns in medical visits
Studying physician effects on patient outcomes
Gender differences in physicians' communicative skills and their influence on patient satisfaction in gynaecological outpatient consultations
Physician-patient communication and patient satisfaction in Japanese cancer consultations
Relationship between outpatients' perceptions of physicians' communication styles and patients' anxiety levels in a Japanese oncology setting
The impact of general practitioners' patient-centredness on patients' post-consultation satisfaction and enablement
Is GP-patient communication related to their perceptions of illness severity, coping and social support
Differences in the Use of Procedures between Women and Men Hospitalized for Coronary Heart Disease
Gender in medical encounters
Patient Participation in the Patient-Provider Interaction
Student evaluations of college professors
Communication of Affect between Patient and Physician
Social science research on trial
Gender homophily in preferences for physicians
Parent Satisfaction With Children??s Medical Care
Sex Differences in Patients?? and Physicians?? Communication During Primary Care Medical Visits
Physician Treatment of Men and Women Patients
Performance Quality, Gender, and Professional Role
Interaction between the socio-demographic variables of physicians and their patients
The moderator-mediator variable distinction in social psychological research
Some signals and rules for taking speaking turns in conversations
Verbal analysis of doctor-patient communication
Interruptive patterns in medical visits
Patient sociodemographic characteristics as predictors of satisfaction with medical care
Meta-analysis of satisfaction with medical care
Physician gender and the physician-patient relationship
Gender and the evaluation of leaders
Sex differences in self-disclosure
The Twain Meet
Gender and Health
Physician Status Characteristics and Client Satisfaction in Two Types of Medical Practice
When the Doctor Is a 'Lady
The Development of a Comprehensive System for Classifying Interruptions
The Effects of Sex of Subject and Sex of Partner on Interruptions
Dilemmas and Contradictions of Status
| Obras citantes distintas | 34 |
|---|---|
| Citas por año | 1,1 |
| Intervalo de citas | 1995 - 2025 (31) |
| Velocidad de citación | recent |
| Altamente citado | No |
| Tipos de cita | Neutras: 34 |