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Inaccurate Language Interpretation and Its Clinical Significance in the Medical Encounters of Spanish-speaking Latinos

Datos Bibliográficos

ID9102584
AutoresAnna María Nápoles (0000-0001-8838-2899, University of California, San Francisco), Jasmine Santoyo-Olsson, Jasmine Santoyo‐Olsson (0000-0002-5602-1148, University of California, San Francisco), Leah S Karliner, Leah Karliner (0000-0003-2204-5114, University of California, San Francisco), Steven E Gregorich (University of California, San Francisco), Eliseo J Pérez-Stable (0000-0002-1577-2738, University of California, San Francisco)
Año2015
Volumen53
Número11
Páginas940-947
Fecha de publicación2015-11-01
Peer ReviewedSí
Open AccessNo
TipoARTICLE
RevistaMedical Care (JOURNAL)
Identificadores de la revistaISSN: 0025-7079 • E-ISSN: 1537-1948
EditorialOvid Technologies (Wolters Kluwer Health) (PUBLISHER)
DOI10.1097/mlr.0000000000000422
PMID26465121
OpenAlexW2395956055
IdiomaEN
Citas recibidas17
Referencias citadas34

BACKGROUND: Limited English-proficient patients suffer poorer quality of care and outcomes. Interpreters can ameliorate these disparities; however, evidence is lacking on the quality of different interpretation modes. OBJECTIVE: Compare accuracy of interpretation for in-person (IP) professional, professional videoconferencing (VC), and ad hoc (AH) interpretation. DESIGN: A cross-sectional study of transcribed audiotaped primary care visits. SUBJECTS: Subjects included 32 Spanish-speaking Latino patients and 14 clinicians. MEASURES: Independent coding of transcripts by 4 coders (2 were internists) for accurate and inaccurate interpretation instances. Unit of analysis was a segment of continuous speech or text unit (TU). Two internists independently verified inaccurate interpretation instances and rated their clinical significance as clinically insignificant, mildly, moderately, or highly clinically significant. RESULTS: Accurate interpretation made up 70% of total coded TUs and inaccurate interpretation (errors) made up 30%. Inaccurate interpretation occurred at twice the rate for AH (54% of coded TUs) versus IP (25%) and VC (23%) interpretation, due to more errors of omission (P<0.001) and answers for patient or clinician (P<0.001). Mean number of errors per visit was 27, with 7.1% of errors rated as moderately/highly clinically significant. In adjusted models, the odds of inaccurate interpretation were lower for IP (OR=0.25, 95% CI, 0.19, 0.33) and VC (OR=0.31; 95% CI, 0.17, 0.56) than for AH interpreted visits; the odds of a moderately/highly clinically significant error were lower for IP (OR=0.25; 95% CI, 0.06, 0.99) than for AH interpreted visits. CONCLUSIONS: Inaccurate language interpretation in medical encounters is common and more frequent when untrained interpreters are used compared with professional IP or through VC. Professional VC interpretation may increase access to higher quality medical interpretation services

Clinical significance · Interpretation (philosophy) · Linguistics · Hearing Impairment and Communication · Internal Medicine · Interpreting and Communication in Healthcare · Medicine · Neurobiology of Language and Bilingualism · Philosophy · Psychology

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Obras citantes distintas17
Citas por año1,89
Intervalo de citas2017 - 2025 (9)
Velocidad de citaciónrecent
Altamente citadoNo
Tipos de citaNeutras: 15
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