A Field Experiment on the Impact of Physician-level Performance Data on Consumers’ Choice of Physician
Datos Bibliográficos
| ID | 9104866 |
|---|---|
| Autores | Steven C Martino (0000-0002-1514-4133, RAND Corporation, autor de correspondencia), David E Kanouse (RAND Corporation), Marc N Elliott (0000-0002-7147-5535, RAND Corporation), Stephanie S Teleki (California HealthCare Foundation), Ron D Hays (0000-0001-6697-907X, University of California, Los Angeles) |
| Año | 2012 |
| Volumen | 50 |
| Páginas | S65-S73 |
| Fecha de publicación | 2012-11-01 |
| Peer Reviewed | Sí |
| Open Access | No |
| Tipo | ARTICLE |
| Revista | Medical Care (JOURNAL) |
| Identificadores de la revista | ISSN: 0025-7079 • E-ISSN: 1537-1948 |
| Editorial | Ovid Technologies (Wolters Kluwer Health) (PUBLISHER) |
| DOI | 10.1097/mlr.0b013e31826b1049 |
| PMID | 23064279 |
| PMCID | PMC3480665 |
| OpenAlex | W2051846229 |
| Idioma | EN |
| Citas recibidas | 3 |
| Referencias citadas | 30 |
BACKGROUND: In 2008, HealthPlus of Michigan introduced an online primary care provider (PCP) report that displays clinical quality data and patients' ratings of their experiences with PCPs on a public web site. DESIGN AND PROCEDURE: A randomized encouragement design was used to examine the impact of HealthPlus's online physician-quality report on new plan members' choice of a PCP. This study evaluated the impact of an added encouragement to utilize the report by randomizing half of new adult plan members in 2009-2010, who were required to select a PCP (N=1347), to receive a 1-page letter signed by the health plan's chief medical officer emphasizing the importance of the online report and a brief phone call reminder. We examined the use of the report and the quality of PCPs selected by participants. RESULTS: Twenty-eight percent of participants in the encouragement condition versus 22% in the control condition looked at the online report before selecting a PCP. Although participants in the encouragement condition selected PCPs with higher patient experience ratings than did control participants, this difference was not explained by their increased likelihood of accessing the online report. CONCLUSIONS: Health plan members can be encouraged successfully to access physician-level quality data using an inexpensive letter and automated phone call. However, a large proportion of missing data in HealthPlus's online report may have limited the influence of the physician-quality report on consumer choice
Control (management) · Family medicine · Health care · Officer · Phone · Public health · Quality (philosophy) · Computer Science · Health Literacy and Information Accessibility · Medicine · Nursing · Patient Satisfaction in Healthcare · Primary Care and Health Outcomes
The Public Release of Performance Data
Identification and Estimation of Local Average Treatment Effects
Health Plan Choice and Information about Out-of-Pocket Costs
Testing the Effect of Quality Reports on the Health Plan Choices of Medicare Beneficiaries
Alternatives to the Randomized Controlled Trial
Causal Inference, Path Analysis, and Recursive Structural Equations Models
Connections Between Quality Measurement and Improvement
Public Reporting in Health Care
The Impact of Nonresponse Rates on Nonresponse Bias
| Obras citantes distintas | 3 |
|---|---|
| Citas por año | 0,21 |
| Intervalo de citas | 2012 - 2020 (9) |
| Velocidad de citación | historical |
| Altamente citado | No |
| Tipos de cita | Neutras: 2 |