Changing civil servants’ behaviour concerning the opening of governmental data

Evaluating the effect of a game by comparing civil servants’ intentions before and after a game intervention

Datos Bibliográficos

ID9963918
AutoresFernando Kleiman (0000-0003-3336-3484, Delft University of Technology, the Netherlands, autor de correspondencia), Marijn Janssen (0000-0001-6211-8790, Delft University of Technology, the Netherlands), Suzan Meijer (0000-0003-1126-3781, KTH Royal Institute of Technology), Sebastiaan Meijer (KTH Royal Institute of Technology), J T Jansen (0000-0003-2419-0374, Delft University of Technology), Sylvia JT Jansen (Delft University of Technology, the Netherlands)
Año2020
Volumen88
Número4
Páginas921-942
Fecha de publicación2020-09-30
Open AccessSí
TipoARTICLE
RevistaInternational Review of Administrative Sciences (JOURNAL)
Identificadores de la revistaISSN: 0020-8523 • E-ISSN: 1461-7226
EditorialSAGE Publishing (PUBLISHER • US)
DOI10.1177/0020852320962211
OpenAlexW3091310924
IdiomaEN
Citas recibidas2
Referencias citadas28

Open data policies are increasingly being adopted by governments. However, civil servants find it challenging to comply with open data policies. Gaming can help civil servants to practise opening data and can change their behaviour to support the opening of more data. In this article, the effect of playing a game is evaluated in an experiment in which several factors that influence the opening of data are compared before and after the game. The benefits appeared in unexpected ways and areas. Data management, privacy and security knowledge was transferred using the game, the perception of benefits showed significant changes, and behavioural intention was positively affected. Points for practitioners Civil servants’ behaviour influences how public policies are enacted. The release of open data by governments is related by many as crucial for increasing public transparency and civic participation, and generating new economic opportunities. Games can influence the attitude of civil servants and, consequently, change governments’ decisions. Transferring knowledge and providing insights from new experiences can influence civil servants’ attitudes to open data. Moreover, governments can use games to influence civil servants’ attitudes

Business · Civil servants · Civil society · Intervention (counseling · Open government · Perception · Political science · Politics · Public relations · Survey data collection · Transparency (behavior · E-Government and Public Services · Law · Privacy, Security, and Data Protection · Psychology · Public Administration · Technology Adoption and User Behaviour

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