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Four ideal-type organizational responses to New Public Management reforms and some consequences

Datos Bibliográficos

ID9964431
AutoresTor Hernès (0000-0003-4473-8763, Oslo University College, autor de correspondencia)
Año2005
Volumen71
Número1
Páginas5-17
Fecha de publicación2005-03-01
Peer ReviewedSí
Open AccessSí
TipoARTICLE
RevistaInternational Review of Administrative Sciences (JOURNAL)
Identificadores de la revistaISSN: 0020-8523 • E-ISSN: 1461-7226
EditorialSAGE Publishing (PUBLISHER • US)
DOI10.1177/0020852305051680
OpenAlexW2108379584
IdiomaEN
Citas recibidas14
Referencias citadas20

With its dual focus on service and accountability, New Public Management (NPM) accentuates the inherent tension between the logics of service and accountability respectively in local public administration. The present article explores, from an organization theory perspective, possible organizational responses to tensions created by the introduction of NPM. The article identifies four possible ideal-type organizational responses to NPM. First, paralysis, whereby unresolved conflict leads to a stand-off situation between management and staff. Second, ritualistic decoupling, in the sense of decoupling between espoused and enacted practices. Third, loose coupling between functions and individuals. Fourth, organic adaptation, whereby the tension is handled constructively through internal structural and cultural differentiation. Possible causes and consequences of each of these responses for management are discussed

Accountability · Adaptation (eye · Business · Decoupling (probability · Dual (grammatical number · Ideal (ethics · New public management · Political science · Public relations · Public sector · Public service · Sociology · Accounting and Organizational Management · Law · Management and Organizational Studies · Psychology · Public Administration · Public Policy and Administration Research

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Obras citantes distintas14
Citas por año0,74
Intervalo de citas2007 - 2026 (20)
Velocidad de citacióncurrent
Altamente citadoNo
Tipos de citaNeutras: 14
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