Nguyen Viet Thai

Biographic Data

ID10057602
NAMENguyen Viet Thai
GIVEN NAMESNguyen Viet
FAMILY NAMEThai
SIGNATURETHAI N V
AFFILIATIONSTaiwan Hospitality and Tourism University
ORCID0000-0003-3808-8274
VERIFIEDYes
TOTAL WORKS2
TOTAL CITATIONS0
WORKS AS AUTHOR2
WORKS AS EDITOR0
FIRST PUBLICATION YEAR2024
LATEST PUBLICATION YEAR2025
H-INDEX0

  • A hybrid fuzzy AHP-ANN approach for evaluating simulation models in tourism training

    Open AccessQuang Vinh Nguyen, Nguyen Viet Thai et al.ARTICLECogent Social Sciences2025

    Advancements in information and communication technologies have fundamentally transformed educational paradigms, fostering a shift toward learner-centered approaches and underscoring the need for deeper insights into their impact on modern teaching and learning practices. This study explores the application of simulation models in tourism training programs, utilizing an integrated approach that combines the Fuzzy Analytic Hierarchy Process (FAHP)…

  • Factors affecting the successful implementation of customer relationship management in 3-to-5-star hotels in Viet Nam

    Open AccessNguyen Viet Thai, Bui Thi Quynh TRANG et al.ARTICLECogent Social Sciences2024

    The study aims to assess the factors affecting the successful implementation of customer relationship management (CRM), as well as the relationship between the successful implementation of CRM and customer loyalty, in 3-to-5-star hotels in Vietnam. The study carried out integrating 3 theories RBV, RM and CM to identify the main components of CRM: human resources, technology and processes. On that basis, the article has identified 6 factors affect…