Maulina Pia Wulandari
Biographic Data
| ID | 10079129 |
|---|---|
| NAME | Maulina Pia Wulandari |
| GIVEN NAMES | Maulina Pia |
| FAMILY NAME | Wulandari |
| SIGNATURE | WULANDARI M P |
| AFFILIATIONS | University of Brawijaya |
| VERIFIED | No |
| TOTAL WORKS | 13 |
| TOTAL CITATIONS | 0 |
| AUTHOR COUNT | 13 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2023 |
| LATEST PUBLICATION YEAR | 2026 |
| H-INDEX | 0 |
Implementing dialogic communication for complaint management in Malang Private Hospital, Indonesia
Persistent increases in patient complaints in private hospitals indicate a structural gap in how complaint management systems integrate dialogic communication principles in practice. This mixed-method study examined the implementation of a dialogic communication framework in managing patient complaints at a private hospital in Malang, Indonesia. This study particularly focused on how the current complaint system reflects the principles of mutuali…
Pendekatan Sosio-Kultural dalam Pengelolaan Isu Eksternal (Studi Kasus pada Sebuah Pesantren)
This study aims to analyze how Islamic boarding schools implement communication strategies in dealing with the issue of sexual violence by focusing on two main dimensions, namely personification and adaptation. This study uses a qualitative case study method, this study collects data through in-depth interviews with Islamic boarding school policy makers, as well as documentation analysis related to the communication strategies implemented. The re…
Political Image Strategy on TikTok
This research examines the visual image-based political communication strategy on the TikTok platform by highlighting the “gemoy” symbol as part of a political campaign aimed at the younger generation. This phenomenon shows a shift in the way political messages are delivered from a rational-informative approach to an affective-visual approach that utilizes popular culture. The main problem in this research lies in how political meaning is formed …
Rhetorical Teaching Strategies for Students with Special Needs at TK Negeri 1 Samarinda
The implementation of inclusive education at the kindergarten level still faces significant challenges, especially in the aspect of instructional communication between teachers and students with special needs. This gap shows that conventional teaching strategies have not been able to address the complexity of interactions in inclusive classrooms fully. This study aims to analyze the instructional communication strategies implemented by teachers i…
Enhancing School Reputation Through Effective Stakeholder Engagement
This research investigates the pivotal role of stakeholder engagement in shaping the reputation and sustainable growth of an Integrated Islamic Junior High School in Mojokerto. Both internal stakeholders, such as school leadership, teachers, and administrative staff, along with external stakeholders, including parents and the parents' committee, significantly contribute to advancing the school’s educational, moral, and community objectives. The s…
Navigating Public Relations in Local Government Conflicts
This study investigates the crucial function of the Public Relations (PR) Department of one of the Municipal administration offices in East Java in resolving issues between the administration and the public. The PR department is essential in overseeing the public perception by guaranteeing the clear and efficient distribution of information on government acts, policies, and initiatives. The study is on the PR department's dual role as both an exp…
The Role of Opinion Leader in Communication Participation in the Green Tourism Village of Bilebante – Central Lombok
This study analyzes the role of opinion leaders in the transformation of Bilibante Green Tourism Village in Central Lombok, examining participatory communication and the challenges faced. Using a qualitative approach through observation, interviews, and documentation, the findings indicate that the role of opinion leaders can be divided into three eras: pre-transformation, transformation, and post-transformation. Inclusive communication strategie…
Strategi Kendali Komunikasi pada Human Capital PT. Garudafood dalam Mengelola Konflik PHK Tanpa Pesangon
Penelitian ini bertujuan pada strategi pengelolaan konflik terkait Pemutusan Hubungan Kerja (PHK) tanpa pesangon di PT. Garudafood dengan fokus pada peran komunikasi dalam mengurangi dampak negatif konflik terhadap produktivitas dan hubungan di lingkungan kerja perusahaan. Penelitian ini menggunakan pendekatan kualitatif dan metode studi kasus untuk menggali pemahaman mendalam tentang konflik internal di PT. Garudafood. Hasil penelitian ini menun…
Pengalaman Komunikasi Antarbudaya (Tantangan dan Adaptasi Mahasiswa Papua Tengah)
Penelitian ini bertujuan mengkaji pengalaman komunikasi antarbudaya mahasiswa Papua Tengah yang menempuh studi di perguruan tinggi Malang. Penelitian ini menggunakan metode kualitatif. Data penelitian dikumpulkan melalui wawancara mendalam dan observasi partisipatoris untuk mengungkap pengalaman subjektif para partisipan tentang bagaimana pengalaman mereka dalam beradaptasi dengan lingkungan sosial dan akademik yang berbeda secara budaya. Hasil p…
Evolving human resource dimension in Indonesia's digital public relations landscape
The advancement of technology has transformed the field of public relations in Indonesia, requiring a change in the human resources management to effectively implement digital PR strategies. This study investigates the changing skills and abilities that Indonesian PR professionals require by conducting detailed interviews with five prominent Indonesian public relations practitioners. The results emphasise crucial competencies such as strategic pl…
Framing Analysis of Sexual Violence Reporting in Nu Online Media and Suara Muhammadiyah
This research aims to discuss framing analyses of sexual violence in NU and Suara Muhammadiyah online media. This research uses a qualitative research method with Robert Etnman's framing analysis approach. Robert Etnman's framing analysis method is used to see how a media constructs reality and to see that news is understood and framed before being presented to the public with four elements, namely: define problems, diagnose causes, make moral ju…
Implikasi Pemasaran Viral sebagai Strategi Komunikasi Pemasaran dalam Membangun Perceived Value
Penelitian ini bertujuan untuk mengetahui bagaimana implikasi pemasaran viral sebagai strategi komunikasi pemasaran dapat membangun perceived value pada analisis kasus merek Somethinc. Penelitian ini menggunakan metode deskriptif kualitatif dengan metode studi kasus. Jenis penelitian dilakukan yaitu studi deskriptif dari data yang diperoleh melalui Focused Group Discussion (FGD). Berdasarkan hasil analisis yang telah dilakukan, pemasaran viral me…
The link between communication competence and family communication patterns
The quality of the close relationship between parents and children is difficult for parents of children with Autism Spectrum Disorder (ASD). Many parents do not have the communication competence to build strong interaction with autistic children, which causes interaction patterns at home to be inappropriate. This study aims to determine the influence of communication competence on the relationship quality of parents and children, determine the ef…
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Framing Analysis of Sexual Violence Reporting in Nu Online Media and Suara Muhammadiyah
This research aims to discuss framing analyses of sexual violence in NU and Suara Muhammadiyah online media. This research uses a qualitative research method with Robert Etnman's framing analysis approach. Robert Etnman's framing analysis method is used to see how a media constructs reality and to see that news is understood and framed before being presented to the public with four elements, namely: define problems, diagnose causes, make moral ju…
Implikasi Pemasaran Viral sebagai Strategi Komunikasi Pemasaran dalam Membangun Perceived Value
Penelitian ini bertujuan untuk mengetahui bagaimana implikasi pemasaran viral sebagai strategi komunikasi pemasaran dapat membangun perceived value pada analisis kasus merek Somethinc. Penelitian ini menggunakan metode deskriptif kualitatif dengan metode studi kasus. Jenis penelitian dilakukan yaitu studi deskriptif dari data yang diperoleh melalui Focused Group Discussion (FGD). Berdasarkan hasil analisis yang telah dilakukan, pemasaran viral me…
The link between communication competence and family communication patterns
The quality of the close relationship between parents and children is difficult for parents of children with Autism Spectrum Disorder (ASD). Many parents do not have the communication competence to build strong interaction with autistic children, which causes interaction patterns at home to be inappropriate. This study aims to determine the influence of communication competence on the relationship quality of parents and children, determine the ef…
Enhancing School Reputation Through Effective Stakeholder Engagement
This research investigates the pivotal role of stakeholder engagement in shaping the reputation and sustainable growth of an Integrated Islamic Junior High School in Mojokerto. Both internal stakeholders, such as school leadership, teachers, and administrative staff, along with external stakeholders, including parents and the parents' committee, significantly contribute to advancing the school’s educational, moral, and community objectives. The s…
Navigating Public Relations in Local Government Conflicts
This study investigates the crucial function of the Public Relations (PR) Department of one of the Municipal administration offices in East Java in resolving issues between the administration and the public. The PR department is essential in overseeing the public perception by guaranteeing the clear and efficient distribution of information on government acts, policies, and initiatives. The study is on the PR department's dual role as both an exp…
The Role of Opinion Leader in Communication Participation in the Green Tourism Village of Bilebante – Central Lombok
This study analyzes the role of opinion leaders in the transformation of Bilibante Green Tourism Village in Central Lombok, examining participatory communication and the challenges faced. Using a qualitative approach through observation, interviews, and documentation, the findings indicate that the role of opinion leaders can be divided into three eras: pre-transformation, transformation, and post-transformation. Inclusive communication strategie…
Strategi Kendali Komunikasi pada Human Capital PT. Garudafood dalam Mengelola Konflik PHK Tanpa Pesangon
Penelitian ini bertujuan pada strategi pengelolaan konflik terkait Pemutusan Hubungan Kerja (PHK) tanpa pesangon di PT. Garudafood dengan fokus pada peran komunikasi dalam mengurangi dampak negatif konflik terhadap produktivitas dan hubungan di lingkungan kerja perusahaan. Penelitian ini menggunakan pendekatan kualitatif dan metode studi kasus untuk menggali pemahaman mendalam tentang konflik internal di PT. Garudafood. Hasil penelitian ini menun…
Pengalaman Komunikasi Antarbudaya (Tantangan dan Adaptasi Mahasiswa Papua Tengah)
Penelitian ini bertujuan mengkaji pengalaman komunikasi antarbudaya mahasiswa Papua Tengah yang menempuh studi di perguruan tinggi Malang. Penelitian ini menggunakan metode kualitatif. Data penelitian dikumpulkan melalui wawancara mendalam dan observasi partisipatoris untuk mengungkap pengalaman subjektif para partisipan tentang bagaimana pengalaman mereka dalam beradaptasi dengan lingkungan sosial dan akademik yang berbeda secara budaya. Hasil p…
Evolving human resource dimension in Indonesia's digital public relations landscape
The advancement of technology has transformed the field of public relations in Indonesia, requiring a change in the human resources management to effectively implement digital PR strategies. This study investigates the changing skills and abilities that Indonesian PR professionals require by conducting detailed interviews with five prominent Indonesian public relations practitioners. The results emphasise crucial competencies such as strategic pl…
Pendekatan Sosio-Kultural dalam Pengelolaan Isu Eksternal (Studi Kasus pada Sebuah Pesantren)
This study aims to analyze how Islamic boarding schools implement communication strategies in dealing with the issue of sexual violence by focusing on two main dimensions, namely personification and adaptation. This study uses a qualitative case study method, this study collects data through in-depth interviews with Islamic boarding school policy makers, as well as documentation analysis related to the communication strategies implemented. The re…
Political Image Strategy on TikTok
This research examines the visual image-based political communication strategy on the TikTok platform by highlighting the “gemoy” symbol as part of a political campaign aimed at the younger generation. This phenomenon shows a shift in the way political messages are delivered from a rational-informative approach to an affective-visual approach that utilizes popular culture. The main problem in this research lies in how political meaning is formed …
Rhetorical Teaching Strategies for Students with Special Needs at TK Negeri 1 Samarinda
The implementation of inclusive education at the kindergarten level still faces significant challenges, especially in the aspect of instructional communication between teachers and students with special needs. This gap shows that conventional teaching strategies have not been able to address the complexity of interactions in inclusive classrooms fully. This study aims to analyze the instructional communication strategies implemented by teachers i…
Implementing dialogic communication for complaint management in Malang Private Hospital, Indonesia
Persistent increases in patient complaints in private hospitals indicate a structural gap in how complaint management systems integrate dialogic communication principles in practice. This mixed-method study examined the implementation of a dialogic communication framework in managing patient complaints at a private hospital in Malang, Indonesia. This study particularly focused on how the current complaint system reflects the principles of mutuali…
Political science (6 works) · Business (3 works) · Islamic Finance and Communication (3 works) · Public relations (3 works) · SMEs Development and Digital Marketing (3 works) · Sociology (3 works) · Child Development and Education (2 works) · Communication Studies and Media (2 works) · Consumer Behavior and Marketing Influence (2 works) · Education and Communication Studies (2 works)