Norlina Kamudin
Biographic Data
| ID | 10102730 |
|---|---|
| NAME | Norlina Kamudin |
| GIVEN NAMES | Norlina |
| FAMILY NAME | Kamudin |
| SIGNATURE | KAMUDIN N |
| AFFILIATIONS | Asia e University |
| VERIFIED | No |
| TOTAL WORKS | 1 |
| TOTAL CITATIONS | 0 |
| WORKS AS AUTHOR | 1 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 2025 |
| LATEST PUBLICATION YEAR | 2025 |
| H-INDEX | 0 |
The paradox of productive irritation
Generative AI promises academic efficiency yet often delivers flawed answers, leaving users “irritated but engaged.” To explain this paradox, we merge the Transactional Model of Stress and Coping with Cognitive Dissonance Theory and survey Indonesian and Taiwanese academics who had used ChatGPT for at least a month ( N = 388). Partial Least Squares analysis shows that response failures and low AI literacy sharply raise frustration; frustration, i…
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The paradox of productive irritation
Generative AI promises academic efficiency yet often delivers flawed answers, leaving users “irritated but engaged.” To explain this paradox, we merge the Transactional Model of Stress and Coping with Cognitive Dissonance Theory and survey Indonesian and Taiwanese academics who had used ChatGPT for at least a month ( N = 388). Partial Least Squares analysis shows that response failures and low AI literacy sharply raise frustration; frustration, i…
AI in Service Interactions (1 work) · Artificial Intelligence in Healthcare and Education (1 work) · Categorical variable (1 work) · Cognitive dissonance (1 work) · Continuance (1 work) · Distress (1 work) · Imperfect (1 work) · Literacy (1 work) · Mental Health via Writing (1 work) · Sociotechnical system (1 work)