Ram Kinkar Pandey
Biographic Data
| ID | 10121458 |
|---|---|
| NAME | Ram Kinkar Pandey |
| GIVEN NAMES | Ram Kinkar |
| FAMILY NAME | Pandey |
| SIGNATURE | PANDEY R K |
| AFFILIATIONS | Jawaharlal Nehru Technological University, Hyderabad |
| VERIFIED | No |
| TOTAL WORKS | 1 |
| TOTAL CITATIONS | 0 |
| AUTHOR COUNT | 1 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2024 |
| LATEST PUBLICATION YEAR | 2024 |
| H-INDEX | 0 |
Customer satisfaction through service quality dimensions
Purpose: This study aims to identify the primary determinants of consumer behavior influencing customer satisfaction in the context of online mobile application (App) purchases of perishable products. Utilizing the well-established SERVQUAL (Service Quality) model, which has been extensively studied in various service-oriented settings, the research seeks to determine the factors with the greatest impact on customer satisfaction during online tra…
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Customer satisfaction through service quality dimensions
Purpose: This study aims to identify the primary determinants of consumer behavior influencing customer satisfaction in the context of online mobile application (App) purchases of perishable products. Utilizing the well-established SERVQUAL (Service Quality) model, which has been extensively studied in various service-oriented settings, the research seeks to determine the factors with the greatest impact on customer satisfaction during online tra…
Advertising (1 works) · Business (1 works) · Computer Science (1 works) · Consumer Retail Behavior Studies (1 works) · Customer satisfaction (1 works) · Customer Service Quality and Loyalty (1 works) · Marketing (1 works) · Mobile apps (1 works) · Service quality (1 works) · Technology Adoption and User Behaviour (1 works)