M Elakkiya M Elakkiya
Biographic Data
| ID | 10129200 |
|---|---|
| NAME | M Elakkiya M Elakkiya |
| GIVEN NAMES | M Elakkiya M |
| FAMILY NAME | Elakkiya |
| SIGNATURE | ELAKKIYA M E M |
| VERIFIED | No |
| TOTAL WORKS | 1 |
| TOTAL CITATIONS | 0 |
| WORKS AS AUTHOR | 1 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 2024 |
| LATEST PUBLICATION YEAR | 2024 |
| H-INDEX | 0 |
Relationship Between E-Banking, Customer Satisfaction and Customer Loyalty
The goal of this research is to analyse the relational impact between e-banking service quality, customer satisfaction and customer loyalty. Questionnaire was used as the research instrument to evaluate the dimensions of relations and distributed among the e-banking Chennai customers. Using simple random sampling technique, 240 samples were collected from the customers located in Chennai city. For the data analysis, SPSS Software version-28 was u…
No prominent works on this page.
Relationship Between E-Banking, Customer Satisfaction and Customer Loyalty
The goal of this research is to analyse the relational impact between e-banking service quality, customer satisfaction and customer loyalty. Questionnaire was used as the research instrument to evaluate the dimensions of relations and distributed among the e-banking Chennai customers. Using simple random sampling technique, 240 samples were collected from the customers located in Chennai city. For the data analysis, SPSS Software version-28 was u…
Business (1 work) · Business administration (1 work) · Consumer Behavior and Marketing Influence (1 work) · Customer advocacy (1 work) · Customer delight (1 work) · Customer Equity (1 work) · Customer retention (1 work) · Customer satisfaction (1 work) · Loyalty (1 work) · Loyalty business model (1 work)