Muhammad Ismail Basharmal
Biographic Data
| ID | 10133575 |
|---|---|
| NAME | Muhammad Ismail Basharmal |
| GIVEN NAMES | Muhammad Ismail |
| FAMILY NAME | Basharmal |
| SIGNATURE | BASHARMAL M I |
| AFFILIATIONS | Kabul University |
| ORCID | 0009-0003-2003-825X |
| VERIFIED | Yes |
| TOTAL WORKS | 1 |
| TOTAL CITATIONS | 0 |
| WORKS AS AUTHOR | 1 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 2025 |
| LATEST PUBLICATION YEAR | 2025 |
| H-INDEX | 0 |
The Impact of Internet and Mobile Banking on Customer Satisfaction in Afghanistan's Commercial Banks
This study examines the impact of Internet and Mobile banking on customer satisfaction in Afghanistan’s commercial banks. With the increasing adoption of digital financial services, understanding how factors such as convenience, security, accessibility, and service quality influence customer experience is essential. Using a quantitative research approach, this study collected survey data from customers of Afghanistan International Bank, Azizi Ban…
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The Impact of Internet and Mobile Banking on Customer Satisfaction in Afghanistan's Commercial Banks
This study examines the impact of Internet and Mobile banking on customer satisfaction in Afghanistan’s commercial banks. With the increasing adoption of digital financial services, understanding how factors such as convenience, security, accessibility, and service quality influence customer experience is essential. Using a quantitative research approach, this study collected survey data from customers of Afghanistan International Bank, Azizi Ban…
Advertising (1 work) · Business (1 work) · Computer Science (1 work) · Customer satisfaction (1 work) · Customer Service Quality and Loyalty (1 work) · Marketing (1 work) · Mobile banking (1 work) · Mobile internet (1 work) · Organizational Leadership and Management Strategies (1 work) · Technology Adoption and User Behaviour (1 work)