Syed Muhammad Fahim
Biographic Data
| ID | 10158216 |
|---|---|
| NAME | Syed Muhammad Fahim |
| GIVEN NAMES | Syed Muhammad |
| FAMILY NAME | Fahim |
| SIGNATURE | FAHIM S M |
| VERIFIED | No |
| TOTAL WORKS | 2 |
| TOTAL CITATIONS | 0 |
| WORKS AS AUTHOR | 2 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 2026 |
| LATEST PUBLICATION YEAR | 2026 |
| H-INDEX | 0 |
From diversity rhetoric to strategic inclusion
Putting first things first
The airlines industry is becoming increasingly competitive, necessitating a deep understanding of the role passengers’ brand experiences play in their citizenship-like behaviors. This study aims to investigate the influence of service experiences of airline passengers on their voluntary, customer-driven citizenship behavior. Using purposive and quota sampling, the data for this study were collected from 395passengers of 20 international airlines …
No prominent works on this page.
From diversity rhetoric to strategic inclusion
Putting first things first
The airlines industry is becoming increasingly competitive, necessitating a deep understanding of the role passengers’ brand experiences play in their citizenship-like behaviors. This study aims to investigate the influence of service experiences of airline passengers on their voluntary, customer-driven citizenship behavior. Using purposive and quota sampling, the data for this study were collected from 395passengers of 20 international airlines …
Brand Loyalty (1 work) · Citizenship (1 work) · Consumer Behavior in Brand Consumption and Identification (1 work) · Customer Relationship Management (1 work) · Customer Service Quality and Loyalty (1 work) · Digital Marketing and Social Media (1 work) · Discrimination and Equality Law (1 work) · Ethnic group (1 work) · Gender Diversity and Inequality (1 work) · Loyalty (1 work)