Swati Mallick
Biographic Data
| ID | 10212608 |
|---|---|
| NAME | Swati Mallick |
| GIVEN NAMES | Swati |
| FAMILY NAME | Mallick |
| SIGNATURE | MALLICK S |
| AFFILIATIONS | Independent University |
| ORCID | 0000-0002-3636-2623 |
| VERIFIED | Yes |
| TOTAL WORKS | 1 |
| TOTAL CITATIONS | 0 |
| AUTHOR COUNT | 1 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2021 |
| LATEST PUBLICATION YEAR | 2021 |
| H-INDEX | 0 |
Analyzing health-care service environment with Malaysian general practice clinics
Purpose The purpose of this study is to explore the private general practice (GP) clinics' service environment, patients' satisfaction and their impact on word of mouth (WoM) for others for future treatment in GP clinics. Design/methodology/approach Data are collected from 367 respondents using a paper-based survey questionnaire. Partial least square (PLS) is used to evaluate the proposed model and hypotheses relationships. Findings The findings …
No prominent works on this page.
Analyzing health-care service environment with Malaysian general practice clinics
Purpose The purpose of this study is to explore the private general practice (GP) clinics' service environment, patients' satisfaction and their impact on word of mouth (WoM) for others for future treatment in GP clinics. Design/methodology/approach Data are collected from 367 respondents using a paper-based survey questionnaire. Partial least square (PLS) is used to evaluate the proposed model and hypotheses relationships. Findings The findings …
Consumer Retail Behavior Studies (1 works) · Customer Service Quality and Loyalty (1 works) · Family medicine (1 works) · Marketing (1 works) · Medicine (1 works) · Nursing (1 works) · Originality (1 works) · Patient satisfaction (1 works) · Patient Satisfaction in Healthcare (1 works) · Perception (1 works)