Shu‐Yan Wang
Biographic Data
| ID | 10241998 |
|---|---|
| NAME | Shu‐Yan Wang |
| GIVEN NAMES | Shu‐Yan |
| FAMILY NAME | Wang |
| SIGNATURE | WANG S Y |
| AFFILIATIONS | Jiaxing University |
| VERIFIED | No |
| TOTAL WORKS | 1 |
| TOTAL CITATIONS | 0 |
| WORKS AS AUTHOR | 1 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 2026 |
| LATEST PUBLICATION YEAR | 2026 |
| H-INDEX | 0 |
Analysis of case management service quality for PCI patients based on the SERVQUAL model
Introduction: This study aims to analyze the current status and shortcomings of case management services from the patient's perspective, investigating percutaneous coronary intervention (PCI) patients' perceptions and expectations of the quality of case management services. The objective is to provide decision-making references for efficiently improving the quality of case management services. Methods: Using the Service quality (SERVQUAL) scale a…
No prominent works on this page.
Analysis of case management service quality for PCI patients based on the SERVQUAL model
Introduction: This study aims to analyze the current status and shortcomings of case management services from the patient's perspective, investigating percutaneous coronary intervention (PCI) patients' perceptions and expectations of the quality of case management services. The objective is to provide decision-making references for efficiently improving the quality of case management services. Methods: Using the Service quality (SERVQUAL) scale a…
Cardiac Health and Mental Health (1 work) · Case management (1 work) · Conventional PCI (1 work) · Patient satisfaction (1 work) · Patient Satisfaction in Healthcare (1 work) · Primary Care and Health Outcomes (1 work) · Quality management (1 work) · Service quality (1 work) · SERVQUAL (1 work)